Incorrect login detailsYour account is permanently bannedYour account has been placed under a protective block for security reasons. Please contact support.Your account has been deletedYou have reached the limit of authorised attemptsYour account name has been blacklistedThis Ankama account is protected by the Authenticator.
Open the Authenticator application.
Select your account.
Select ''Unlock''.
You will have 30 seconds to retype your account information.
This feature is not available for you communityThis Ankama account is protected by the Ankama Shield. To link this Ankama account to a Steam account, please deactivate the Ankama Shield in your Ankama Account Management center. We strongly recommend that in place of the Shield you use the Ankama Authenticator as is compatible with Steam.
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