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Subscription issues

By #[Troyle] March 06, 2012, 14:37:57
DevTracker
Reactions 218
Score : 2
  • Country : Thailand
  • Payment method:visa
  • What did you try to purchase: 1month
  • [*]YOUR PAYMENT HAS NOT BEEN ACCEPTED.
    Please wait 24hr before making another transaction.
    If you still cannot subscribe, please contact Ankama support.

    I already wait 24hr and try to subscribe again but it's show the same -..- .
 
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Score : 2
  • Phillipines
  • SMS
  • [*]1 week subscription
    [*]Got the tokens but no features for subscribers like joining group of other subscribers.
 
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Score : 2

Country : Australia / New Zealand (Want to gift my friend)
Payment: Mastercard
Error: Your payment has not been accepted.
Please wait 24h before making another transaction.

Is there also a gift function for ogrines or anything? both me and my mate want to play and I owe him some money tongue 

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Score : 762

hei dud, ive waited for almost 1 hour.I have subs for 1 week,but im still in discovery mode.

netherlands
*sms-code*

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Score : 3

Hi, I'm from Brazil.

I have a doubt. Can i buy ogrines in brazilian dofus comunity for my account and use in wakfu? I don't have a international credit card, so its difficult to me to pay. Thank you for your atention, and i'm sorry if i wrote this in the wrong place.

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Score : 145
  • Resolved
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Score : 98
Eternyas|2012-03-14 16:29:40
Hi, I'm from Brazil.

I have a doubt. Can i buy ogrines in brazilian dofus comunity for my account and use in wakfu? I don't have a international credit card, so its difficult to me to pay. Thank you for your atention, and i'm sorry if i wrote this in the wrong place.


Yes Ogrines from dofus work in wakfu

Poland
Ogrines
1 Week


Bougth p2p in last week at 3:32am and had to w8 over 2h before p2p work.. (had tokens but was unable to figth/group etc) and yesterday at 00:20 i was already f2p .. on site i had clearly visible 3hour(s) left

and today my brother should have p2p till 16:27 and he is f2p since 15:10
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Score : 40
  • Country : Thailand
  • Payment method: american express
  • What did you try to purchase: 1 month

YOUR PAYMENT HAS NOT BEEN ACCEPTED.
Please wait 24h before making another transaction.
If you still cannot subscribe, please contact Ankama support.

I already wait 1 week and try to subscribe again but it's show the same.

???
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Score : 1449
  • Country : Poland
  • Payment method: sms
  • Subscription: 1 week
My subscription ended about 8 hours before full 7 day period expired. Damn, the account timer still shows me 7 hours left! I consider it as a stealing of full day of game.
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Score : 7

Country: Belgium
Payment method: MisterCash
Duration: 1 month subscription

Still free to play. Can't interact with subscribed things and areas.

FIXED 

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Score : 38
Country : Ukraine;
Payment method: Pay-by-Cash;
What did you try to purchase: 1 month sub;
www.ultimatepay.com page doesn't load (saw it alive only once today).



ULTIMATEPAY had problems with network provider. fixed now.
got another problem paying for my brother's account. still no transaction confirmation mail, but funds were already sent.
ankama support looks dead =\
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Score : 2

Country: UK
Credit Card

Error message:
Notice: Service unavailable This part of the subscription service is unavailable.

Please choose another payment method.

We apologise for any inconvenience caused. For more information, or for any other queries, please contact Ankama Support.

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Score : 227

I cannot get past Account Validation section... i provide mobile and all details..... i click confirm my information... and nothing happens.

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Score : -11

SOLVED.

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Score : 3

[*]
Country : Italy

  • Payment method : Credit card (postepay)
  • What did you try to purchase : 1 month / 3 month sub
  • [*]Error messageThis part of the subscription service is unavailable.

    Please choose another payment method.

    We apologise for any inconvenience caused. For more information, or for any other queries, please contact Ankama Support.
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    Score : 2

    Bought a 3 month sub 4 hours ago and I'm still in f2p mode

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    Score : -9
  • Country : VietNam
  • Payment method: visa debit
  • What did you try to purchase: 1month
  • [*]
    YOUR PAYMENT HAS NOT BEEN ACCEPTED. Please wait 24hr before making another transaction. If you still cannot subscribe, please contact Ankama support.

    I make anothe account and try to subcribe again but they said "Credit card option is temporay unavailable"
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    Score : 462
    Country : Italy
    Payment method : Zong Mobile Payment
    What did I purchase : 1 week account

    Error

    Status : Subscriber

    Expiry date : 2012-03-18 16:06:28

    Game time left :
    4 hour(s)

    But today I log on game and I result not subscribe, so I can't do anything. But I have another 4 hours, my profile status is Subscriber actually.
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    Score : 513

    Not sure where I should go with this, so I'll give it a try here. I want to buy my subscription with Ogrines, meaning that I have to buy Ogrines first. I want to buy 6000 Ogrines via PayPal, but when I click on the continue button on the PayPal site, it throws me back to the error page of Wakfu's boutique. The page tells me to contact support if I have problems, but if I click on "contact support", I'm redirected to the exact same page. What's up with that?

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    Score : -8

    NOTICE: SERVICE UNAVAILABLE

    An error has occurred. We apologise for the inconvenience.

    If you continue to experience this problem, please contact Ankama Support.

    country : indonesia
    payment : zong
    1 week subs

    sad 

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