Error when trying to reply to a post. Possibly due to Cloudflare.

By Bluhen#6777 - MEMBER - August 08, 2023, 20:50:41

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Title.

Since some days ago, whenever I try to reply to a post with a long message the "Reply" button is greyed out and the cursor turns into this " ⊘ " symbol which makes it impossible to send the message.

Is there a word limit now? It didn't use to be like that some weeks ago, it is very annoying to see your message not going through after you finish writing it. Sometimes I have to erase multiple lines until I can finally send it.

Is anyone else experiencing the same issue? Can a mod corroborate this? The forum is acting weird lately

First Ankama intervention

[Ankama]WAKFU - ADMINISTRATOR - August 10, 2023, 09:46:29

Hello Bluhen,

Do you encounter this issue in other parts of the forum or just for this specific thread? Can you tell us which thread is this?

[Xai]

See message in context

Reactions 7

[Ankama]WAKFU - ADMINISTRATOR - August 10, 2023, 09:46:29

Hello Bluhen,

Do you encounter this issue in other parts of the forum or just for this specific thread? Can you tell us which thread is this?

[Xai]

Score : 17302

Bluhen#6777 - MEMBER - August 11, 2023, 03:20:37

Hello.

It is happening on every thread. I don't know if it is due to a word limit but whenever the message is moderately long the Reply button gets greyed out after pressing it and it just won't upload the reply.

In fact, I wanted to upload an image with this message but I had to delete it because otherwise I wouldn't let me to send the reply.

Score : 17302

Bluhen#6777 - MEMBER - August 18, 2023, 16:59:29

Update: it still happens BUT I think it might be an issue with Cloudflare because whenever I finish writing a reply and get the error, I reload the page (so I can write all again) and the Cloudflare system security pops up and makes me check the box again.

Maybe Cloudflare after a while makes the users to validate their conection which causes a you to not be able to interact with the forum? Just a theory, idk how Cloudflare works but I think it is kind of strange that I have to validate my conection so often when I'm on the forums whether it is here or Waven's. It's not always the case, sometimes the forum just won't upload my reply unless I delete some words and shorten the message (editting to add the cut text doesn't work).

It happens on both mobile and desktop. I use the Opera browser btw

[Ankama]WAKFU - ADMINISTRATOR - August 21, 2023, 06:55:06

Hello Bluhen,

Thank you for this additional information and this will help investigate the problem.

[Xai]

Score : 20406

TheRogueCat#6934 - MEMBER - September 14, 2023, 19:47:31

Maybe related, maybe not, but I've had this problem while using a slash character in text posts. In fact, it's doing the same in this very one post. It attemps to post, but then deactivates the "reply" button and does nothing. After removing it or replacing it for "||" it allowed me to post it, no other changes were done.

Score : 17302

Bluhen#6777 - MEMBER - September 14, 2023, 20:16:25

Did you reload the page before uploading the message?

I think it has something to do with the new Cloudflare validation system. Ever since it got added (making you to check a box to validate you are not bot) I've been having issues to write on any forum, not only Wakfu but Waven too. I've noticed that sometimes once you finish writing something and get the error when uploading the message you must reload the page, revalidate by checking the Cloudflare box and then (once you are done writing everything again) you will be able to continue uploading messages to the forum (until you have to check the box again).

I've been using OneNote on my phone to write the messages and then copy&paste it here because otherwise everything is lost

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