Incorrect login details.Your account is permanently bannedYour account has been locked for security reasons. Contact Support.DeletedBrute forceYour IP address has been blocked. This may be because you're logging in on a public network and/or you're using a proxy/VPN.This Ankama account is protected by the Authenticator.
Open the Authenticator application.
Select your account.
Select ''Unlock.''
You will have 30 seconds to retype your account information.
This feature is not available for your community.This Ankama account is protected by Ankama Shield. To link this account, please deactivate Ankama Shield in your Ankama Account Management center. We highly recommend you activate the Ankama Authenticator, since it is compatible with Steam.Your Ankama account must be certified.This Ankama account is already linked to a Steam accountYou failed the anti-robot verification. Please try again.Your parent or legal guardian refused your registration. This account will be deleted within 15 days of registration.Login not allowed: your IP address is hidden.
Please see our FAQ for more information.
I'm trying to play the game from Asia and the game has been showing lag since the start of the week (11th until now).
Freeze on login for few minutes, fights delay 30s and often skip my turn.
Hi Yuexi,
We would need more information for your report, please contact our Support team here.
[Flatops]