Hi Wieee,
Are you still experiencing the issue? If you are kindly contact the Support team here and they will check your issue further. Thank you!
[Flatops]
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Ankama Trackers
Stuck connecting to Rubilax
By Wieee - MEMBER - November 21, 2020, 20:23:59
AnkaTracker
My account gets stuck connecting when I select the server.
I can log onto my other account just fine and can even see the character from the "stuck" account just standing there as if he's online still.
Edit: I was able to log in about 6 hours later, but then once I relogged the same problem happened.
First Ankama intervention

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Hi Wieee,
Are you still experiencing the issue? If you are kindly contact the Support team here and they will check your issue further. Thank you!
[Flatops]
I have same problem. I posted a ticket. 5 hours passed, but nobody returned. turns are made too late. is it only one person working in support team?