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Stuck at login screen

By lucascbr02 - MEMBER - October 14, 2020, 17:10:41
AnkaTracker

So, i was changing my nickname and when I logged off in ecaflipus I got stuck at connecting login screen (after choosing server Rubilax). 

It happened after changing one of my nicknames

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First Ankama intervention

Hi guys,

Thanks for the report. Our team is aware of the issue.

[Flatops]

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Score : 597

same problem here for me  but relogged in after some time it seemed to sort itself out 

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Score : 145

i'm still stuck sad but I can normally log my other acc..

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Score : 4391

Same. Hasn't fixed it self.

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Score : 4391

Update: It fixed itself

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Score : 2494

mmm i just got stuck too after changing my name and trying to spawn on kelba market F sad

Server: Rubilax
Character: Rinzler, Corruptor.
lvl: 215

Ticket: #2700110

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Score : 29

Got the same issue, same server. 

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Hi guys,

Thanks for the report. Our team is aware of the issue.

[Flatops]

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Score : 18

Same i can log in in ankama launcher but no in game **

Server: Rubilax
Character: Miilu 

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Score : 1709

So I had this issue as well, but I finally was able to get it to work.  What I did was delete the zaap folder in the user/roaming folder. (I did it with the local one as well, but it was the roaming one that finally made it work)  For some reason an uninstallation with everything checked does not delete this.

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Score : 371

Thanks so much, 100% fixed the issue for me

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