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In-Game Ogrines shop won't load

By Lil-Ugly-Mane - MEMBER - October 14, 2020, 13:48:10
AnkaTracker

Hi there, for the past few days I've had a problem with the In-Game Ogrines shop, it's stuck on permanently Loading (https://prnt.sc/uz45x3) and nothing shows up, can't click anything either. Using the search function doesn't really work, however it gets the Conversion Stone menu to show up (https://prnt.sc/uz469y), but clicking on it or Home does nothing as well. I've tried waiting as long as an hour, but to no avail.
Never encountered this problem until this week, so would appreciate some help with this. Thanks!

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First Ankama intervention

Hi guys,

Thanks for the report. We've noted them down for checking.

[Flatops]

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Reactions 9
Score : 114

same prob here
 

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Hi guys,

Thanks for the report. We've noted them down for checking.

[Flatops]

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Hi guys,

Kindly use the Repair feature. You can find it in the Ankama Launcher > Wakfu > Game Options > General > Repair.

You can also uninstall/reinstall WAKFU.



[Flatops]
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Score : 373

Reinstalling Wakfu helped. Thanks. smile

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Score : 51

So for Ogrines or any other service on website shop. is not operational.

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Hi xxlovelyxx83,

The web Shop experienced technical issues yesterday, but it should be working now.

[Flatops]

Score : 17605

What to do if it doesn't work (in-game) after "installing" the ZIP version? Because the panel opens, but attemping to access any category inside does nothing.

EDIT * Stupid auto-merging posts... More data at 16/11/20:

Opening the panel in-game stays at loading. Hitting the "Home" button throws that exception. Small copy-paste from the console:

Error loading shop Home
java.lang.ClassCastException: com.ankama.cohen.model.GameActionsActionsMeta cannot be cast to com.ankama.cohen.model.GameActionsActionsTypeMeta

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Hi TheRogueCat,

If you are using the ZIP version, please use the web Shop.

[Flatops]

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