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Ankama Trackers

Error when buying ogrines at the shop (Steam)

By Byungchan - MEMBER - May 01, 2020, 14:45:56
AnkaTracker

Hello, I've been planning to buy ogrines through my steam wallet (which is the only option I have), but a pop-up window ("An error has occured during the procedure. Error 9")  keeps on appearing whenever I try to buy. Can you guys help me with this? :// I can't really play much without my booster. 

Here's the screenshot of the pop-up window I mentioned: 

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First Ankama intervention

Hi guys,

This error is related to Steam's payment system. You can contact Steam Support at https://help.steampowered.com/en/.

[Flatops]

See message in context
Reactions 5
Score : 2

Me too.I bought 11200 ogrines in website shop.But I didn't get the ogrines.

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Score : 4

Facing the same issue.
@Dear Ankama,
Kindly look into this matter.

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Hello everyone!

I would suggest you to send our support team a ticket regarding the issue, you can access the support page here.

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Score : 2

I have reported the problem but no response.

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Hi guys,

This error is related to Steam's payment system. You can contact Steam Support at https://help.steampowered.com/en/.

[Flatops]

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