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On new character created, unable to load cinematics nor get past that point.

By TheRogueCat - MEMBER - January 18, 2020, 16:52:45

After creating a new character, if choosing to play the tutorial, it apparently gets stuck at the "Astral express to the World..." part. Creating one and choosing to skip the tutorial gets stuck in the same part, but closing and choosing that new char allows to continue. No cinematic is loaded, and it returns some null pointer errors and Open AL errors.

Not sure if bug, or computer-related issues.

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were you ever able to get this resolved?

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Not resolved, but the walkaround seems to allow to create chars and begin at Astrub by skipping the tutorial and retrying. Another user is also suffering this, so might be computer-related.

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Open AL, null pointer issues sounds like computer/java-related issue. Might be some compatiability issues if you are receiving error messages not within the client, but outside of the client window.

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Very likely to be something of that, yeah.

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