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Ankama Trackers

Launcher doesnt want to update after last hotfix

By ikbennieuw - MEMBER - July 18, 2019, 17:49:56
AnkaTracker

Just like i said in the title my launcher doesnt update i reinstalled it and got the same problem. Is anyone else having this problem? Problem it gives: The update server data appears to be out of sync. Our teams are working on the problem please try again in a few minutes. I have this for longer than an hour now

2 0
Reply
First Ankama intervention

Hi guys,

Can you provide us more information

1. What launcher are you using? Classic or Ankama launcher?
2. What is your OS?

[Flatops]

See message in context
Reactions 6
Score : 17

Hi all, I have the same problem, here are my log files below. Can someone help? Just to clarify, I play on mac. It was working perfectly fine before the update (yesterday). Thanks!

Spoiler (click here to show spoiler)

Error : U04020025
Les données du serveur de mise à jour semblent être désynchronisées. Nos équipes travaillent actuellement à la résolution de ce problème.
Veuillez réessayer dans quelques minutes.
State.ici & mesh files are out of sync
--------------------
[ERROR  ] State.ici & mesh files are out of sync
[TRACE  ] Update finished 
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[ERROR  ] Update failed
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472833.1563472834.102;+__utmb=8319465.1.10.1563472833;+&utmdt=wakfu&utme=5(Update*Error*State.ici & mesh files are out of sync)(37)&utmhid=8319465&utmn=52902157&utmp=/updater/wakfu&utmr=NL-fr&utmsr=1280x800&utmt=event&utmul=NL-fr
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request POST http://api.ankama.com/updater/logger.json
[INFO   ] Update error ! Sending report to Ankama...
[INFO   ] Starting request POST http://api.ankama.com/updater/logger.json
[TRACE  ] Transition stopped 
[INFO   ] Request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472833.1563472834.102;+__utmb=8319465.1.10.1563472833;+&utmdt=wakfu&utme=5(Update*Error*State.ici & mesh files are out of sync)(37)&utmhid=8319465&utmn=52902157&utmp=/updater/wakfu&utmr=NL-fr&utmsr=1280x800&utmt=event&utmul=NL-fr Finished (status : 200)
[INFO   ] Request POST http://api.ankama.com/updater/logger.json Finished (status : 200)
[INFO   ] Request POST http://api.ankama.com/updater/logger.json Finished (status : 200)
[WARN   ] QPixmap::scaled: Pixmap is a null pixmap
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] launcher.java.force_embedded_version changed, restarting update false 
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Looking for something to update...
[INFO   ] Project 'transition-mac' marked for update
[INFO   ] Checking and installing 'transition-mac'' updates...
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Updater Wakfu.app
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/transition-mac/updates/state.ici
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Updater Wakfu.app - Done
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/transition-mac/updates/state.ici Finished (status : 200)
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Running check script
[INFO   ] Up to date : 0.171 
[WARN   ] Object::disconnect: Unexpected null parameter
[INFO   ] Update finished in 0 seconds
[TRACE  ] Update finished 
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472834.1563472904.103;+__utmb=8319465.2.10.1563472833;+&utmdt=transition-mac-0.171&utme=&utmhid=8319465&utmn=826345764&utmp=/updater/transition-mac-0.171&utmr=NL-fr&utmsr=1280x800&utmul=NL-fr
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[TRACE  ] Transition stopped 
[INFO   ] Looking for something to update...
[INFO   ] Project 'wakfu' marked for update
[INFO   ] Checking and installing 'wakfu'' updates...
[WARN   ] Forcing update 
[WARN   ] Project tree not found (or, IGNORE_LOCAL_TREE) - creating it
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472834.1563472904.103;+__utmb=8319465.2.10.1563472833;+&utmdt=transition-mac-0.171&utme=&utmhid=8319465&utmn=826345764&utmp=/updater/transition-mac-0.171&utmr=NL-fr&utmsr=1280x800&utmul=NL-fr Finished (status : 200)
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Wakfu.app/Contents/Resources
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/state.ici
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Wakfu.app/Contents/Resources - Done
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/state.ici Finished (status : 200)
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Repo url changed, forcing update 
[CONFIG ] Update triggered by remote 
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/mesh
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/signature
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/mesh Finished (status : 200)
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/signature Finished (status : 200)
[ERROR  ] State.ici & mesh files are out of sync
[TRACE  ] Update finished 
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[ERROR  ] Update failed
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472904.1563472904.104;+__utmb=8319465.2.10.1563472833;+&utmdt=wakfu&utme=5(Update*Error*State.ici & mesh files are out of sync)(37)&utmhid=8319465&utmn=616510399&utmp=/updater/wakfu&utmr=NL-fr&utmsr=1280x800&utmt=event&utmul=NL-fr
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request POST http://api.ankama.com/updater/logger.json
[INFO   ] Update error ! Sending report to Ankama...
[INFO   ] Starting request POST http://api.ankama.com/updater/logger.json
[TRACE  ] Transition stopped 
[INFO   ] Request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472904.1563472904.104;+__utmb=8319465.2.10.1563472833;+&utmdt=wakfu&utme=5(Update*Error*State.ici & mesh files are out of sync)(37)&utmhid=8319465&utmn=616510399&utmp=/updater/wakfu&utmr=NL-fr&utmsr=1280x800&utmt=event&utmul=NL-fr Finished (status : 200)
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] launcher.java.force_embedded_version changed, restarting update true 
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Looking for something to update...
[INFO   ] Project 'transition-mac' marked for update
[INFO   ] Checking and installing 'transition-mac'' updates...
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Updater Wakfu.app
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/transition-mac/updates/state.ici
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Updater Wakfu.app - Done
[INFO   ] Request POST http://api.ankama.com/updater/logger.json Finished (status : 200)
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/transition-mac/updates/state.ici Finished (status : 200)
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Running check script
[INFO   ] Up to date : 0.171 
[WARN   ] Object::disconnect: Unexpected null parameter
[INFO   ] Update finished in 0 seconds
[TRACE  ] Update finished 
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472904.1563472904.105;+__utmb=8319465.3.10.1563472833;+&utmdt=transition-mac-0.171&utme=&utmhid=8319465&utmn=1445221041&utmp=/updater/transition-mac-0.171&utmr=NL-fr&utmsr=1280x800&utmul=NL-fr
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[TRACE  ] Transition stopped 
[INFO   ] Looking for something to update...
[INFO   ] Project 'wakfu' marked for update
[INFO   ] Checking and installing 'wakfu'' updates...
[WARN   ] Forcing update 
[WARN   ] Project tree not found (or, IGNORE_LOCAL_TREE) - creating it
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Wakfu.app/Contents/Resources
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/state.ici
[INFO   ] Exploring /Applications/Wakfu.app/Contents/Data/Wakfu.app/Contents/Resources - Done
[INFO   ] Request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472904.1563472904.105;+__utmb=8319465.3.10.1563472833;+&utmdt=transition-mac-0.171&utme=&utmhid=8319465&utmn=1445221041&utmp=/updater/transition-mac-0.171&utmr=NL-fr&utmsr=1280x800&utmul=NL-fr Finished (status : 200)
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/state.ici Finished (status : 200)
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Repo url changed, forcing update 
[CONFIG ] Update triggered by remote 
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/mesh
[INFO   ] Starting request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/signature
[INFO   ] Request POST http://api.ankama.com/updater/logger.json Finished (status : 200)
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/mesh Finished (status : 200)
[INFO   ] Request GET http://dl.ak.ankama.com/updates/uc1/projects/wakfu/updates/signature Finished (status : 200)
[ERROR  ] State.ici & mesh files are out of sync
[TRACE  ] Update finished 
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[ERROR  ] Update failed
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472904.1563472904.106;+__utmb=8319465.3.10.1563472833;+&utmdt=wakfu&utme=5(Update*Error*State.ici & mesh files are out of sync)(37)&utmhid=8319465&utmn=1789988517&utmp=/updater/wakfu&utmr=NL-fr&utmsr=1280x800&utmt=event&utmul=NL-fr
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[INFO   ] Starting request POST http://api.ankama.com/updater/logger.json
[INFO   ] Update error ! Sending report to Ankama...
[INFO   ] Starting request POST http://api.ankama.com/updater/logger.json
[TRACE  ] Transition stopped 
[INFO   ] Request GET http://www.google-analytics.com/__utm.gif?utmac=UA-37683203-1&utmcc=__utma=151992061..1563037168.1563472904.1563472904.106;+__utmb=8319465.3.10.1563472833;+&utmdt=wakfu&utme=5(Update*Error*State.ici & mesh files are out of sync)(37)&utmhid=8319465&utmn=1789988517&utmp=/updater/wakfu&utmr=NL-fr&utmsr=1280x800&utmt=event&utmul=NL-fr Finished (status : 200)
[INFO   ] Request POST http://api.ankama.com/updater/logger.json Finished (status : 200)
[INFO   ] Request POST http://api.ankama.com/updater/logger.json Finished (status : 200)
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[CONFIG ] WAKFU_TOTAL_SYSTEM_MEMORY: 8589934592; WAKFU_FREE_SYSTEM_MEMORY: 2545369088; XMS:177167401; XMX: 536870912
[WARN   ] QPixmap::scaled: Pixmap is a null pixmap
[WARN   ] QPixmap::scaled: Pixmap is a null pixmap


SystemInfo: OpenGLVersion = 2.1
SystemInfo: OpenGLDriver = 2.1 INTEL-12.8.38
SystemInfo: OpenGLRenderer = Intel(R) Iris(TM) Graphics 6100
SystemInfo: OpenGLExtensions = GL_ARB_color_buffer_float;GL_ARB_depth_buffer_float;GL_ARB_depth_clamp;GL_ARB_depth_texture;GL_ARB_draw_buffers;GL_ARB_draw_elements_base_vertex;GL_ARB_draw_instanced;GL_ARB_fragment_program;GL_ARB_fragment_program_shadow;GL_ARB_fragment_shader;GL_ARB_framebuffer_object;GL_ARB_framebuffer_sRGB;GL_ARB_half_float_pixel;GL_ARB_half_float_vertex;GL_ARB_instanced_arrays;GL_ARB_multisample;GL_ARB_multitexture;GL_ARB_occlusion_query;GL_ARB_pixel_buffer_object;GL_ARB_point_parameters;GL_ARB_point_sprite;GL_ARB_provoking_vertex;GL_ARB_seamless_cube_map;GL_ARB_shader_objects;GL_ARB_shader_texture_lod;GL_ARB_shading_language_100;GL_ARB_shadow;GL_ARB_sync;GL_ARB_texture_border_clamp;GL_ARB_texture_compression;GL_ARB_texture_compression_rgtc;GL_ARB_texture_cube_map;GL_ARB_texture_env_add;GL_ARB_texture_env_combine;GL_ARB_texture_env_crossbar;GL_ARB_texture_env_dot3;GL_ARB_texture_float;GL_ARB_texture_mirrored_repeat;GL_ARB_texture_non_power_of_two;GL_ARB_texture_rectangle;GL_ARB_texture_rg;GL_ARB_transpose_matrix;GL_ARB_vertex_array_bgra;GL_ARB_vertex_blend;GL_ARB_vertex_buffer_object;GL_ARB_vertex_program;GL_ARB_vertex_shader;GL_ARB_window_pos;GL_EXT_abgr;GL_EXT_bgra;GL_EXT_blend_color;GL_EXT_blend_equation_separate;GL_EXT_blend_func_separate;GL_EXT_blend_minmax;GL_EXT_blend_subtract;GL_EXT_clip_volume_hint;GL_EXT_debug_label;GL_EXT_debug_marker;GL_EXT_draw_buffers2;GL_EXT_draw_range_elements;GL_EXT_fog_coord;GL_EXT_framebuffer_blit;GL_EXT_framebuffer_multisample;GL_EXT_framebuffer_multisample_blit_scaled;GL_EXT_framebuffer_object;GL_EXT_framebuffer_sRGB;GL_EXT_geometry_shader4;GL_EXT_gpu_program_parameters;GL_EXT_gpu_shader4;GL_EXT_multi_draw_arrays;GL_EXT_packed_depth_stencil;GL_EXT_packed_float;GL_EXT_provoking_vertex;GL_EXT_rescale_normal;GL_EXT_secondary_color;GL_EXT_separate_specular_color;GL_EXT_shadow_funcs;GL_EXT_stencil_two_side;GL_EXT_stencil_wrap;GL_EXT_texture_array;GL_EXT_texture_compression_dxt1;GL_EXT_texture_compression_s3tc;GL_EXT_texture_env_add;GL_EXT_texture_filter_anisotropic;GL_EXT_texture_integer;GL_EXT_texture_lod_bias;GL_EXT_texture_rectangle;GL_EXT_texture_shared_exponent;GL_EXT_texture_sRGB;GL_EXT_texture_sRGB_decode;GL_EXT_timer_query;GL_EXT_transform_feedback;GL_EXT_vertex_array_bgra;GL_APPLE_aux_depth_stencil;GL_APPLE_client_storage;GL_APPLE_element_array;GL_APPLE_fence;GL_APPLE_float_pixels;GL_APPLE_flush_buffer_range;GL_APPLE_flush_render;GL_APPLE_object_purgeable;GL_APPLE_packed_pixels;GL_APPLE_pixel_buffer;GL_APPLE_rgb_422;GL_APPLE_row_bytes;GL_APPLE_specular_vector;GL_APPLE_texture_range;GL_APPLE_transform_hint;GL_APPLE_vertex_array_object;GL_APPLE_vertex_array_range;GL_APPLE_vertex_point_size;GL_APPLE_vertex_program_evaluators;GL_APPLE_ycbcr_422;GL_ATI_separate_stencil;GL_ATI_texture_env_combine3;GL_ATI_texture_float;GL_ATI_texture_mirror_once;GL_IBM_rasterpos_clip;GL_NV_blend_square;GL_NV_conditional_render;GL_NV_depth_clamp;GL_NV_fog_distance;GL_NV_light_max_exponent;GL_NV_texgen_reflection;GL_NV_texture_barrier;GL_SGIS_generate_mipmap;GL_SGIS_texture_edge_clamp;GL_SGIS_texture_lod;
SystemInfo: UserLanguage = en
SystemInfo: UserCountry = NL
SystemInfo: UserTimezone = 2
SystemInfo: DefaultJavaVersion = 
SystemInfo: OsName = MacOsX
SystemInfo: OsVersion = 10.14.4
SystemInfo: OsExtra = 
SystemInfo: OsArch = amd64
SystemInfo: TotalSystemMemory = 8589934592
SystemInfo: FreeSystemMemory = 2545369088
SystemInfo: CPUVendor = GenuineIntel
SystemInfo: CPUName = Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz
SystemInfo: CPUId = 4-6-d
SystemInfo: CPUFeatures = SSE;SSE2;SSE3;SSE4.1;SSE4.2;AVX;AES;HyperThreading
SystemInfo: CPUCachesSize = 0;32;0
SystemInfo: CPUCores = 4
SystemInfo: CPUFrequencies = 0
SystemInfo: CPUNominalFrequencies = 0
SystemInfo: ScreenSize = 1280x800
SystemInfo: ScreenLogicalDpi = 72x72
SystemInfo: MacModelIdentifier = FVH5
SystemInfo: ScreenScalingFactor = 1
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Hi guys,

Can you provide us more information

1. What launcher are you using? Classic or Ankama launcher?
2. What is your OS?

[Flatops]

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Score : 4593

Other players have reported the same issue after the update yesterday.
This issue is common on the Classic Launcher.
Switching to the Ankama Launcher does resolves the issue.
(The Ankama launcher does have the tendancy to download the whole game again everytime there is an update.)

It is not os specific, since the sync issue was noted on both Windows and Mac OS devices.

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Score : 58

Im using classic launcher on Windows 10 but its working again I didnt do anything.

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Thanks for the information, we'll share it with the team.

[Flatops]

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Score : 195

there is also a problem with the steam launcher a few of my friends are getting the same message while trying to log in using the steam version so its not just them oh dear.

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