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Ankama Trackers

Booster not activating

By knasen - MEMBER - July 10, 2019, 00:38:44
AnkaTracker

Hello.

I Bought a "Hero Booster 30 Days" but i did not receive any booster time in game. I checked my paypal and the payment has gone through already.

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First Ankama intervention

Hi knasen,

Are you still experiencing the issue? Have you tried relaunching your client?

[Flatops]

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Reactions 5

Hi knasen,

Are you still experiencing the issue? Have you tried relaunching your client?

[Flatops]

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Score : 30

Yes i tried restarting the client and i still have not received it.

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Score : 27

check the wakfu account in ankama website.. if the booster is applied or not.. you can do it from ingame ( even when you have steam account)

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Score : 30

I checked both the website and in game and i cant find anything related to a unused booster being avaible.

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Hi knasen,

Kindly contact our Support team here for further checking of your purchase. Please mention as well that you used Paypal as your payment option.

[Flatops]

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