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Ankama Trackers
Score : 154

I cant confirm my email, help! (bug)

By Meta-konfeta - MEMBER - November 07, 2018, 10:45:14
AnkaTracker

Hello, i already get a topic on https://support.ankama.com
But i dont know will they answer me or not. 
I decided to confirm my email on this account and this was my mistake - now i cant play wakfu without confirming email, and i cant confirm it, cause link in email is asking me to create new account...
That is a email that i get:

 And this is what i get if i click "confirmer" button
The ankama account is old, it has god booster until 2021 year, all my chars and stuff are on this account and i cant even play it now... 
Please, help me! Support keeps silence, and i cant play cause of bug...
0
First Ankama intervention

Hi Meta-konfeta,

If your report in this thread is similar to your post here, we've shared your ticket to the Support team. Kindly check your ticket for their feedback.

See message in context
Reactions 6

Hi Meta-konfeta,

If your report in this thread is similar to your post here, we've shared your ticket to the Support team. Kindly check your ticket for their feedback.

Score : 154

Yep, already contact with them, hope for faster solution!
Thanks!!!

0
Score : 56

im new in forum,i have got same problem now i m not able to enter the game from steam. creating ankama account caused that problem today..i guessed that steam name is not equal our new created ankama account name :|
and 2nd question is why cant i create a thread in "your-expectations-2019"? i have got some ideas about costumes.

 

Meta-konfeta|2018-11-11 08:44:56
1. Go to https://support.ankama.com and give them info about ur chars on account and descride the promblem. 
2. I cant do that too sad


thank you, i know you cant do but why creating an account here affects current game login datas??
ticket id= 2255991
0
Score : 154

1. Go to https://support.ankama.com and give them info about ur chars on account and descride the promblem. 
2. I cant do that too sad

0

Hey guys,

Kindly check this post for your concern. I'll close this thread so our discussion is in one place.