By continuing to browse this website or by clicking on the X, you consent to the use of cookies that enable us to collect site-visit statistics and offer you videos, share buttons, personalized ads, and a chat feature. Learn more and set cookie preferences X

FR EN ES PT
Browse forums 
Ankama Trackers
Score : 42

Stuck on a black screen when booting up the game

By Sofiabeth - MEMBER - April 05, 2018, 23:35:03

 I updated the game today, but when I opened it up I was met with just a black screen:https://sofibeth.tumblr.com/private/image/172634605060/tumblr_p6qegu697w1s00pce

[left]I open it up like 4 times but I still get this screen (with the music still playing) This never until I updated the game.
[/left]
0
First Ankama intervention

Hi Sofiabeth,

If you are still experiencing display issues after yesterday's fix, can you share with us the following information

1. Resolution of your display:
2. OS:

See message in context
Reactions 4

Hi Sofiabeth,

If you are still experiencing display issues after yesterday's fix, can you share with us the following information

1. Resolution of your display:
2. OS:

Score : 42

 
1. Resolution: 1920x1080
2. OS: Window 10

0
Score : 3072
0
Score : 370

HP Mini 5103
Intel Atom N455 @ 1.66 GHz
2GB RAM
Intel Graphics Media Accelerator 3150

Windows 7 Starter 32-bit + SP1
1024 x 600

I could switch to 800 x 600, havent tested it yet.

Regards

0
Respond to this thread