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Ankama Trackers

Phaeris is gone... again! UPDATE: We are getting partially rollbacked!

By sycowellmaster - MEMBER - August 25, 2015, 18:59:27

Title says it all..

Please bring it back asap :wacko:

 
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First Ankama intervention

Hi guys,

The Phaeris server was restarted due to a crash, a server update thread can be found: here.

There is no rollback attached to this event but if you have lost any items please make sure to report them to our support service team for assistance, and feel free to share the ticket number as well.

See message in context
Reactions 14
Score : 90

+1

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Score : 162

now i can see phaeris but it's down for maintenance.

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Score : 37

1000 hp only 1000 hp on sram boss then poof disconnect like that
why , why so cruel , what have we done Q_Q

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Score : 20

i relog then see its maintenace.
Ok its back now but 20mins rollback and i lost my HB frag

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Score : 162

server is back up....

BUT

there's a problem.. we kinda get rollbacked......... again......

and now my full runed paradox and loyal guawd talisman are gone because i was transferring them between chars via account chest right before the server disappearance. and i cannot find them in any of my chars.

Ankama please stahp being a jerk! I'm so frustrated atm. <_<

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Score : 541
sycowellmaster|2015-08-25 19:18:00
server is back up....

BUT

there's a problem.. we kinda get rollbacked......... again......

and now my full runed paradox and loyal guawd talisman are gone because i was transferring them between chars via account chest right before the server disappearance. and i cannot find them in any of my chars.

Ankama please stahp being a jerk! I'm so frustrated atm. <_<
@flappy please help. Will be good to let ankama know that the account chest is quite dangerous for transferring items. WIll be good to notify before server kickout.
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Score : 162

and it seems like only the character you were using at that moment is getting rollback-ed, which is why i cannot find the gears from the other character that i got the gears from.

some of my friends lose some stuff too.. sigh.

just... wtf. why this keeps happening.

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Hi guys,

The Phaeris server was restarted due to a crash, a server update thread can be found: here.

There is no rollback attached to this event but if you have lost any items please make sure to report them to our support service team for assistance, and feel free to share the ticket number as well.

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Score : 467
20mins rollback
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Score : 771

Please check asap.

My ticket number: #1441498


And there was indeed a rollback, Sabi. People talked about it at temple as soon as the server was up online again.

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Score : -1472

LOL

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Score : 31

kek

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Score : 17751
MoonKQ|2015-08-25 20:20:45
20mins rollback
This was a good post.
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Hello,

After checking with our IT specialist, there was no rollback.

If you experienced any issues after the downtime, please file a ticket and our Support will check.

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