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Support Service: Report Your Ticket Here

By [Sabi] - ADMINISTRATOR - January 09, 2014, 07:17:17
Reactions 865
Score : 4
Hi Sabi, why don't you guys want my money? NOF-156353
[Image Removed] 
Score : 5205
NIG-241780

Also having subscription issues.
Score : 17
Ticket #: AHV-837044
Date: 1/30/2014
Issue: Attempted to purchase a one month starter pack, but the website said:
YOUR PAYMENT HAS NOT BEEN ACCEPTED.
Please wait 24h before making another transaction. If you still cannot subscribe, please contact Ankama support.
This was already after I waited 24 hours when I attempted to purchase the same type of subscription and recieved the same notice.
Score : 361
Ticket number: VPR-395666
Issue type: Payment Issue 
Score : 2
SXA-851243

Thanks so much Sabi
Score : 34
Hello,

Ticket: IYD-778179 (2014-02-04)
Subject: Connection

Open topic in support area: Click here 
Score : 5205
Ticket: NIG-241780

I have been responded to by support, & they have asked me to send them pieces of information, so I have. I haven't had any further contact from them, & the ticket appears to be closed. I still do not have a solution.
Score : 6257
User: KHfan22
Ticket: QIR-838108
Subject: Numerous character issues.

Edit: Feb 21, 2014: Ankama has contacted me about this but the problem still exists. Sorry Sabi, I know you've received information from ankama, however the problem still persists. The bug is not complete.
Thank you Ankama and Sabi for the quick response! wub I have replied to the ticket in hopes we can solve this problem.
Score : 143
Ticket: RQC-280854
Subject: > and < are not working in chat. They show up as blanks instead of the greater than and less than sign.
Score : 4
Ticket Number : QIQ-592900
Issue Type : Account

Being unable to delete my characters with the correct secret password.
Score : 5205
Tri-edge64|2014-02-08 01:33:03
Ticket Number : QIQ-592900
Issue Type : Account

Being unable to delete my characters with the correct secret password.
Oh! At least on Nox, they have changed it to where you only have to type the name of the character you are trying to delete in. Hopefully that helps. smile 
Score : 267
Ticket number:ZQI-684544.
Issue type: Payment issues (credit card won't work)

i got this message

Your payment has not been accepted.
Please wait 24h before making another transaction.
If you still cannot subscribe, please contact Ankama support.

and then i got the problem with my account, can't trade to sub and no-sub player and chatting system was error, please need help, thanks
Score : 38
EYK-228910

Issue: Bought and used Scroll of Absolution (respec scroll), but I didn't get teleported to the respec instance. The scroll just disappeared from my inventory upon use without doing its job, would appreciate a replacement

UPDATE:I got tired of waiting for a respec so I tried to buy another and for some reason I'm having trouble buying ogrines. Why won't you just take my money ankama qq
Hi everyone,

Thank you again for making use of this thread, I apologize for any delays you might have experienced.

I have updated all the posts accordingly to their status.
Score : 155
CGT-561600 - on February 13, 2014
Payment / Subscription issue in Subscription

Getting really upset about this
Score : 267
User: Cain7
Ticket: ZGB-878317
Subject: Payment issues

(using credit card to pay 1-month subscribe)
it said that my payment has not been accepted,
Please wait for 24 hours before making another transaction.
If you still cannot subscribe, please contact Ankama support.

i still can't sub until now
Score : 702
Ticket Number: YRM-327364

Got a response asking for credentials, responded to and provided. Would be nice to get a second response soon, thanks.
Score : 36
Ticket Number : RGG- 783457

I have a subs. problem.

Thanks in advance
Score : 17765
Ticket: JLU-807659

Type: It was a bug report, but I am assuming it would be under account? I have not received my Upholder of Justice title on this account (FeldePard with the character Nyne Valten) nor on my secondary accound (CaptainHawks with the character Pik Miuhp.) I was on that night, and everyone around me has gotten titles and mine are still MIA....

I had filed a ticket before but it wasn't in my list of tickets for some reason so I had to re-file. But... :/ it's still present.
Score : 1251
Hi Sabi.

YCO-955880

^ This is about a name of my character.

On a separate note and this may not be the place, but I haven't received my Upholder of Justice title either. Would appreciate some info on that! (Or should I make a separate ticket?)
Thanks.
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