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Guys i have AWATING CUSTOMIZATION on 3 characters and all when great exepet one (others dident have REM prefix)REM-Xanx and i cant rename it what ever i whrite it says Error: unable to create character or Name is alredy taken. and if i leave that name it says i need to change name.
The free renaming ended in december even tho some people still have broken names from the server merge, you'll have to contact support.
[Told ya can't say stuff like that lmao, makes it a bit awkward now im talking to myself. ]
I assume they need to give you a new name-change option on the character with the [ REM- ]
Try to be very basic with your wording.
Hi xsunxx,
Thanks for the report, the issue will be corrected in the next hotfix.
[Flatops]
I have the same issue. I can't play my characters with REM- or PHA- prefixes. It says Error: unable to create character