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Ankama Trackers

Looking For Help

By ZamuroPrime - MEMBER - July 15, 2019, 04:29:27

Good afternoon, I am writing to you for an irregularity I am an old player but I can not access my account it is mentioned that my data is not valid I need to know if 1 moderator or admin could tell me if my old account is deleted due to inactivity or for something that I do not know; I had 1 feca lv 120 bonta on the server of elbor and it gives me laziness to start from zero also when I create 1 new account tells me that the names I use are in use that gives me more doubt I do not know if my character exists or not or it's just that they took that name someone else (in hypothetical case my account will be deleted).

PD: I can not use ankama support for any existing browser tells me that ankama.zendesk.com rejects my connection

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Hello!

Could you Ankabox me your userID so that I can look into this? huh

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