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Rollback Compensatios, Issues getting compensatios
posté May 09, 2012, 20:00:18 | #1
Rollback Compensatios Ok! it "Rolledback". fine it sucks but was necessary, not big deal.
BUT on the site says that we would get some compensations for the trouble,
i got most of them with no problems(the tokens and the super potion), except that on site also says
that we would get a free week of subscription, it says ALL of us would get it, even the ones with free accounts, yet i dont have received my subscription time yet, so basicaly cant play :'(

anyone knows how can i get my subs time?
 


posté May 09, 2012, 20:51:50 | #2
My work now.

But 'Mea Culpa", really? It had to by funny? But it's not;/


posté May 09, 2012, 21:10:46 | #3

Quote (Blitzkakashi @ 09 May 2012 20:00) *
Ok! it "Rolledback". fine it sucks but was necessary, not big deal.
BUT on the site says that we would get some compensations for the trouble,
i got most of them with no problems(the tokens and the super potion), except that on site also says
that we would get a free week of subscription, it says ALL of us would get it, even the ones with free accounts, yet i dont have received my subscription time yet, so basicaly cant play :'(

anyone knows how can i get my subs time?

There was some problems while crediting players accounts with the free 7 days, they are working on it.


posté May 09, 2012, 22:05:25 | #4
Why i cannot use my Candy taken, Little Round token on Machines?


posté May 09, 2012, 22:09:19 | #5
Okay, so I logged on this afternoon to find out that we get the rollback compensation and I got the free tokens but I didn't get the free subscription. I'm absolutley positive I was online before 4pm GMT and I got the Tokens as I already stated. So, I'm wondering do I have to do something to activate the free subscription or what? Because if I don't, well something is flawed.
I'm sure other people will agree this has also affected them in some way.

I was going to get a subscription in the weekend. When I found out about this I thought it was a great opportunity to test the fully. I'm deeply dissapointed. Hopefully, someone can direct me on instruction what to do.

Thank you for reading,

~Dandelion Reins


This post has been edited by [MOD]O-Respeitador - May 09, 2012, 22:13:45.
Reason for edit : Don't double post. so i merget it with this one, and as you can see they are giving it slowly.
posté May 09, 2012, 22:15:02 | #6
Translated, Copy and paste from french wakfu Devtracker.

Good evening,

Regarding compensation related to weeks of subscription offered that has not yet been enabled on all accounts:

The distribution of the week of ticket clearing is ongoing and may take several hours.

By tomorrow all relevant accounts should well have their subscription active for a week.