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Dear Ankama...
posté March 02, 2012, 08:42:21 | #1
Dear Ankama... This isn't a thread to complain. I think we have complained enough and even if you don't respond I'm sure you can hear us, not only the international but also the probably more loyal french community.
I write this as a personal message and any player can add their little part below if they want.
You have offered us a completely free game for many years, buggy, unstable and unbalanced but completely free, and let us have as much fun as we wished with it. All while paying the emploees that worked for it.
And suddenly, when no one expects it the game is out for a final release, when its clearly not ready, and some pretty rush steps are taken. The gemlin is disabled to make room for pets, that have the potential to bring a profit as it seems. You add the final boss, the ogre, to give the players the idea of a final goal when many bosses one would face before him are still missing. You attempt to balance the classes by making drastic changes in most of them only in a few weeks. And I could go on with many more, its clear that you never wished to finish the whole game in a month after 4 years of development, who would do that anyway.
And yes, you change policies against the players. You ask for subscriptions before the release and many pay, because they trust you, and you have offered years of fun after all. But right after the release you betray their trust by adding a cash shop that was never meant to be there and cover its actual function (selling ingame power) with cheap lies. As if no one would notice. All while in-game you separate f2p and p2p players in an attempt to force more players into subscribing. Its cheap of you, how wouldn't we notice that?
The result of course is the angry mob you have to deal with now. Its the players that used to love you for all you did for them. I was believing in you guys because your games are great, with sweet graphics even though 2d and smart, tactical systems. And all that followed by a cool flash series in anime style. I'm buying these DVDs no matter what, at least.
But look at the result. I can't be sure about it, only you know it. Many of us are pretty damn angry with your attitude and I think we have the right to be, while others just fall for your ways and pay. Just something tells me they are not that many. We were willing to pay because the game was going to be awesome and we wanted to keep playing. And instead we get a load of "smart" deals as pre-subscriptions, an uninvited cash shop and lies lies lies.
Please stop doing that. If our disappointment means something to you, even in money-count, try to have some trust to your old players and be nice as you have always been. Personally I will definitely subscribe and play if only you apologize for the lies and underhanded tactics you used the last months and remove the cash shop (I could even go without an apology but I would be relieved to see it). In short, if you just change back to the Ankama we all know. I also hope many more players will do the same.

My word doesn't mean a lot that's why I hope for the posts of other players too in this thread. Please don't use it to complain about ankama's attitude all over again here, or even doubt my silly hope that this thread might change anything. I'm full aware its stupid. Besides I have been raging pretty much against ankama in this forum the last days myself. Lets see if there are people willing to support Ankama if they treat them with respect.


This post has been edited by gnups - March 02, 2012, 08:42:47.
posté March 02, 2012, 09:29:22 | #2

Quote (gnups @ 02 March 2012 08:42) *
And suddenly, when no one expects it the game is out for a final release, when its clearly not ready, and some pretty rush steps are taken. The gemlin is disabled to make room for pets, that have the potential to bring a profit as it seems. You add the final boss, the ogre, to give the players the idea of a final goal when many bosses one would face before him are still missing.

The reason they were forced to bring it out in it's current state was because they were under contract with Square Enix and honestly when a game has been in development hell for years after its planned release date you honestly think that they can continue to afford to pay both their staff and keep the servers up with all that imaginary income that everyone assumes they were receiving?


Quote (gnups @ 02 March 2012 08:42) *
You attempt to balance the classes by making drastic changes in most of them only in a few weeks. And I could go on with many more, its clear that you never wished to finish the whole game in a month after 4 years of development, who would do that anyway.

Please define what you would class as a "finished" MMO because class balance is something that can take years, upon years to achieve and is constantly shifting as new content appears, hell World of Warcraft has been around for 7 years and that constantly has class balance updates so using that as a measurement for how "finished" the game is just doesn't cut it.

Oh and the game has been in development for much longer than 4 years.


Quote (gnups @ 02 March 2012 08:42) *
And yes, you change policies against the players. You ask for subscriptions before the release and many pay, because they trust you, and you have offered years of fun after all. But right after the release you betray their trust by adding a cash shop that was never meant to be there and cover its actual function (selling ingame power) with cheap lies. As if no one would notice.

This is really starting to get on my nerves now, the implementation of the cash shop was never denied so they didn't "betray" the trust of anyone. I was personally more concerned about a far more pressing matter which is the use of Ogrine for buying in-game Kamas which is far FAR more detrimental to the economic balance of the game. No-one has hit level 100 yet so no-one knows if those 4 weapons on the cash shop are even remotely viable at end game and since they are pretty god awful before they are maxed out I don't see how you could class them as powerful by any stretch of the imagination.
I'm actually extremely happy that that they added a cosmetic shop, although they need to add more insignia items rather then the vanity ones that replace your equips because they are pretty terrible.


This post has been edited by felppe - March 02, 2012, 09:44:59.
posté March 02, 2012, 09:50:30 | #3
I don't understand what you mean to say. I agree they were forced to release it and had a really hard time with the game. The difficulties they faced and the way they treat the customers are different things.
"Finishing the game" I mean "having it ready for release".

If you are happy with the way things are its cool. I am not. I made this thread because many people seem to share the same opinion with me. If you are here to show me and the others who think the same we are all wrong please don't. This isn't a thread to complain, Its all personal views and a proposition to make things better. Beats raging around the forum.

(Sorry for the second paragraph, it was on the edit. you were quick to reply)


This post has been edited by gnups - March 02, 2012, 09:56:36.
posté March 02, 2012, 09:51:53 | #4

Quote (gnups @ 02 March 2012 08:42) *
All while in-game you separate f2p and p2p players in an attempt to force more players into subscribing. Its cheap of you, how wouldn't we notice that?

I actually thrust my palm through my face while reading this.

You do realize the WHOLE point of having a free-to-play area? It's so they can entice the player to subscribe. It's a technique used by the vast majority of MMOs and even games with DLC and it's why map packs sell so well.


Quote (gnups @ 02 March 2012 09:50) *
I don't understand what you mean to say. I agree they were forced to release it and had a really hard time with the game. The difficulties they faced and the way they treat the customers are different things.
"Finishing the game" I mean "having it ready for release".

The game is perfectly playable and in that respect it is ready for release, there are very few bugs and the servers are extremely stable. Of course there are issues, but then again I don't know a single MMO that didn't have issues on-release. I don't see any evidence of them treating the customers poorly, though I do feel they neglect the EU community outside France which is honestly understandable to an extent (though I still feel it needs to be addressed). Still hardly anything to get up in arms about.


posté March 02, 2012, 09:59:54 | #5
Please try to read more into a sentence before posting. I didn't mean the f2p areas I mean the lack of interraction between p2p and f2p. They can't trade between each other or even join the same group. They can't share anything apart from chatting in the game.


posté March 02, 2012, 10:37:57 | #6
I understood what you were trying to say. They purposely limit the interaction so that you will be more inclined to sub, allowing trade between free and sub character will encourage gold farming.


posté March 02, 2012, 10:48:51 | #7
i was thinking about palying wakfu since i played dofus for some time and i really like it...and testing it really looks good to me but after reading all the com plaints of the people that have been playing wakfu for a lot more time than me i start thinking about if i really want to start play this game seriously...


posté March 02, 2012, 10:59:53 | #8

Quote (cramp @ 02 March 2012 10:48) *
i was thinking about palying wakfu since i played dofus for some time and i really like it...and testing it really looks good to me but after reading all the com plaints of the people that have been playing wakfu for a lot more time than me i start thinking about if i really want to start play this game seriously...

If you enjoy the game just play it, don't come to the forums for advice. It's mostly just people raging at each other, I mean how many people come to an MMO forum to make a post about how much they are enjoying the game? They don't because they are busy playing it.


posté March 02, 2012, 11:40:02 | #9
If they stopped repairing the boat, if they set clear track for us, this cruise would be boring. Look at minecraft, how's entertaining when waiting for another patch. For me, complaining for things that are not perfect yet is also kind of fun - especially, when it brings me closer to other players. Quote from somewhere up there: there's no thing like finished MMO.


posté March 02, 2012, 11:48:01 | #10

Quote (felppe @ 02 March 2012 10:37) *
I understood what you were trying to say. They purposely limit the interaction so that you will be more inclined to sub, allowing trade between free and sub character will encourage gold farming.


True on the trade portion, but why limit the grouping interaction? If p2p can't group with f2p then that just makes it harder to show your friends what the game is about, such annoyances make them less inclined to sub than more.


posté March 02, 2012, 13:34:38 | #11
Honestly, in many MMORPG, theres is free players and the gold player. But, u cant seperate the players and the gold, cause in realty "gold players need free player", and the "free players need gold player" too... its just like ecosystem.

Let me guess, if like this, maybe this game will face the death in 4-8 month. bcause theres no player playing, and we cant do interaction (trade, fighting together etc.). so if online games like this, am sure the other gold player will be sad too.

When i look around in town, theres no people like open beta before. only 1 or two in market, and the other only grass in bonta, water and fish in sufokia... but am sure brakmar is like graveyard middle of night.. (no people like before)

in my opinion, maybe ankama will release the subs, and selling item for their income, or not to stricly make some rules for free player. it will be fun if a gold player see the freeplayer look around and interaction with them.


posté March 02, 2012, 14:58:20 | #12

Quote (felppe @ 02 March 2012 10:59) *

If you enjoy the game just play it, don't come to the forums for advice. It's mostly just people raging at each other, I mean how many people come to an MMO forum to make a post about how much they are enjoying the game? They don't because they are busy playing it.
go to forum so you know whats the game's flaw before playin and regretting it.

IF this is what the dev thinks in the past:
"We dont have to nerf the hp status, nor balancing sadida's explodoll!!! Forum is just where ppl raging at each other!! Soooooo freakin many ppl are busy enjoying the game that they dont post in forum! SOOO theres nothing WRONG!!!"


posté March 02, 2012, 15:05:42 | #13

Quote (XbluZeX @ 02 March 2012 14:58) *

Quote (felppe @ 02 March 2012 10:59) *

If you enjoy the game just play it, don't come to the forums for advice. It's mostly just people raging at each other, I mean how many people come to an MMO forum to make a post about how much they are enjoying the game? They don't because they are busy playing it.
go to forum so you know whats the game's flaw before playin and regretting it.

IF this is what the dev thinks in the past:
"We dont have to nerf the hp status, nor balancing sadida's explodoll!!! Forum is just where ppl raging at each other!! Soooooo freakin many ppl are busy enjoying the game that they dont post in forum! SOOO theres nothing WRONG!!!"
There's a difference between avoiding letting other people's negativity put you off a game without even trying, and developers not paying attention to issues the player base has. A player can still enjoy the game even though people are ranting about its flaws. Developers are the ones who cannot afford to ignore it.


posté March 02, 2012, 15:49:01 | #14

Quote (SilentRevenge @ 02 March 2012 15:05) *

Quote (XbluZeX @ 02 March 2012 14:58) *
There's a difference between avoiding letting other people's negativity put you off a game without even trying, and developers not paying attention to issues the player base has. A player can still enjoy the game even though people are ranting about its flaws. Developers are the ones who cannot afford to ignore it.
There's a diffrence between letting people's negativity put you off a game without even trying, and to know whats the game's flaw before deciding to play or not.
With knowing what the flaw is, if u decide to play, u have choosen to accept the flaw, and are willing to wait it to be fixed. Thats what i do, i check on forum before i play, so i know what flaw the game has. If i think it worth my time, worth the money, and so on, ill play it. But if i think i just cant play with the flaws,i dont waste my time on it.


posté March 02, 2012, 15:55:10 | #15

Quote (XbluZeX @ 02 March 2012 15:49) *

Quote (SilentRevenge @ 02 March 2012 15:05) *

Quote (XbluZeX @ 02 March 2012 14:58) *
There's a difference between avoiding letting other people's negativity put you off a game without even trying, and developers not paying attention to issues the player base has. A player can still enjoy the game even though people are ranting about its flaws. Developers are the ones who cannot afford to ignore it.
There's a diffrence between letting people's negativity put you off a game without even trying, and to know whats the game's flaw before deciding to play or not.
With knowing what the flaw is, if u decide to play, u have choosen to accept the flaw, and are willing to wait it to be fixed. Thats what i do, i check on forum before i play, so i know what flaw the game has. If i think it worth my time, worth the money, and so on, ill play it. But if i think i just cant play with the flaws,i dont waste my time on it.
According to the poster he was already enjoying testing the game, just the general negativity was putting him off. If reading all the negativity would put me off a game I'm enjoying so far, I would rather skip reading and just enjoy it while it last instead of quitting while it's still fun.


posté March 02, 2012, 16:06:56 | #16

Quote (felppe @ 02 March 2012 09:51) *

Quote (gnups @ 02 March 2012 08:42) *
All while in-game you separate f2p and p2p players in an attempt to force more players into subscribing. Its cheap of you, how wouldn't we notice that?

I actually thrust my palm through my face while reading this.

You do realize the WHOLE point of having a free-to-play area? It's so they can entice the player to subscribe. It's a technique used by the vast majority of MMOs and even games with DLC and it's why map packs sell so well.


Quote (gnups @ 02 March 2012 09:50) *
I don't understand what you mean to say. I agree they were forced to release it and had a really hard time with the game. The difficulties they faced and the way they treat the customers are different things.
"Finishing the game" I mean "having it ready for release".

The game is perfectly playable and in that respect it is ready for release, there are very few bugs and the servers are extremely stable. Of course there are issues, but then again I don't know a single MMO that didn't have issues on-release. I don't see any evidence of them treating the customers poorly, though I do feel they neglect the EU community outside France which is honestly understandable to an extent (though I still feel it needs to be addressed). Still hardly anything to get up in arms about.

Another ankama fan boy for sure, are you retard? They told us like 4 times, there would be a cash shop, only for items without any bonus, now they pump +AP, MP and MC weapons and you tell me it's a good thing? Sure retarded.

Perfectly playable? Have you seen the amount of content we have? And the quests? Even the crappiest game have quests, this one have some weird achievements that are boring like hell!

Class balance could that years? Then why did they stayed the same until 2 months ago and then rushed in to totally remake some classes and nerfing others so badly it's almost a joke? Retarded, get some facts straight, Ankama is using us, and it will.


Now, the community manager doesn't even reply, why? He's paid to do so. Only on french forums is the action, and they are all happy with the crappy game we're facing.


posté March 02, 2012, 16:15:56 | #17

Quote (Higure @ 02 March 2012 16:06) *
Another ankama fan boy for sure, are you retard? They told us like 4 times, there would be a cash shop, only for items without any bonus, now they pump +AP, MP and MC weapons and you tell me it's a good thing? Sure retarded.

Perfectly playable? Have you seen the amount of content we have? And the quests? Even the crappiest game have quests, this one have some weird achievements that are boring like hell!

Class balance could that years? Then why did they stayed the same until 2 months ago and then rushed in to totally remake some classes and nerfing others so badly it's almost a joke? Retarded, get some facts straight, Ankama is using us, and it will.


Now, the community manager doesn't even reply, why? He's paid to do so. Only on french forums is the action, and they are all happy with the crappy game we're facing.
I think your going a bit overboard here. Sure, they screwed us with the cash-shop stories, but not everybody sees it as a bad thing so there's no need to calling people retarded because they don't share the same dislike for it as you.

Going to agree about it not being playable. IMO the game is bugged above what would be normally acceptable for a game that goes live. Content is also very much lacking for a released game. I played it for a month and got bored. As for the quests - Ankama said that it will not be a game that is quest-driven or full of NPCs, if you were expecting something different it's not the game that is to blame.

Not even gonna go onto the class balancing, we both played Dofus so we know how Ankama handles that....

Lastly, the CCM just started today and probably has a lot to do that has been on hold until we got a community manager. If he has to make personal responses to every rant-thread on the forums he will never have time to do anything else. Give the guy a break


posté March 02, 2012, 16:36:53 | #18

Quote (Higure @ 02 March 2012 16:06) *
Another ankama fan boy for sure, are you retard? They told us like 4 times, there would be a cash shop, only for items without any bonus, now they pump +AP, MP and MC weapons and you tell me it's a good thing? Sure retarded.

Perfectly playable? Have you seen the amount of content we have? And the quests? Even the crappiest game have quests, this one have some weird achievements that are boring like hell!

Class balance could that years? Then why did they stayed the same until 2 months ago and then rushed in to totally remake some classes and nerfing others so badly it's almost a joke? Retarded, get some facts straight, Ankama is using us, and it will.


Now, the community manager doesn't even reply, why? He's paid to do so. Only on french forums is the action, and they are all happy with the crappy game we're facing.

Watch where you're aiming that rage friend, if you are going to insult me at least make sure that you can actually form a coherent sentence first. If you're not going to have a mature discussion you shouldn't bother posting because it makes it almost impossible to take you seriously. If you knew anything about what I've posted in the past you would know I'm anything but an "Ankama Fanboy" so get your facts straight.


posté March 02, 2012, 21:40:21 | #19
i will just say this:

monthly subscription + cash shop ?

lol big fail on that.


posté March 03, 2012, 01:08:37 | #20

Quote (SolidPT @ 02 March 2012 21:40) *
i will just say this:

monthly subscription + cash shop ?

lol big fail on that.

I'm not a big fan of the way ankama do things, but where does it say you have to do both?

If you want to pay for a sub good for you, if you don't want to pay for anything from the cash shop, even better.

Just don't rage because they try to cater to those that are willing to buy in game items as well as a sub.