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Subscription problems [merge]
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Thread closed |
 February 05, 2012, 06:08:49 |
#1
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February 05, 2012, 15:50:02 |
#2
Try to send a ticket to the Ankama customer Support and ask for a detailed explaination, with what and how they intend to solve the problem.
Nothing might change, but you know, the more tickets they receive about a fact, the more they will worry about it. Also try ask Mascha-Chan Via Ankama-on-Air questions, since a guess there's no Korean Community manager. |
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February 05, 2012, 16:11:29 |
#3
Hey Recu, Joker here, my friend, it's not just in South Korea, here in Brazil and in Portugal ( and some other countries that I read about it on the forums ) it's happening the same thing, we're already trying to speak with some guys in Ankama and sending a lot of e-mails/tickets =/
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February 05, 2012, 16:20:51 |
#4
same here for singapore, hope they reply my email soon...
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February 06, 2012, 03:33:29 |
#5
Quote (-Joker @ 05 February 2012 16:11)  Hey Recu, Joker here, my friend, it's not just in South Korea, here in Brazil and in Portugal ( and some other countries that I read about it on the forums ) it's happening the same thing, we're already trying to speak with some guys in Ankama and sending a lot of e-mails/tickets =/
Hi, Joker. and thx everyone. I'll send ticket. |
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February 06, 2012, 07:27:33 |
#6
dont worry guys, we got more than 20 days to read an update about that!
otherwise we would have to worry! ;P |
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February 08, 2012, 12:50:02 |
#7
As acknowledged on this topic, many of you have been having problems while trying to subscribe, getting an error message of service unavailable. I've reported this issue to Ankama and they would like to have a list of the players and their countries with this issue to help solve it.
If you are getting the same error message, please leave the account's nickname you tried to subscribe and your current country here or send the info directly to me through Ankabox (remember its the nickname that appears on the forums, and not the one you use to login, which you should always keep secret). If you know more people that have the same issue, please, redirect them to this topic. This will help Ankama to gather enough data to solve the issue. We would like to thank you for your help in advance. |
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February 08, 2012, 14:01:10 |
#8
For one, that would be me.
SistinaChan's the name. The Netherlands is where I play the game. Thank you for contacting Ankama about this, and I expect to see this fixed soon. |
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February 08, 2012, 14:18:14 |
#9
-Joker, Brazil
When we tried to subscribe, we're redirected to a page of Dofus with this message: "DOFUS free for all for some days! Enjoy the adventure in the World of Twelve", so we even can't access the site to be blocked XD Click here |
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February 08, 2012, 14:25:22 |
#10
Quote (-Joker @ 08 February 2012 14:18) -Joker, Brazil
This topic is for those having the "service unavailable" issue specifically (which you can find the image on the first post).
When we tried to subscribe, we're redirected to a page of Dofus with this message: "DOFUS free for all for some days! Enjoy the adventure in the World of Twelve", so we even can't access the site to be blocked XD Click here The Brazilian and Portuguese communities issue is already being taken care of, as said here. |
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February 08, 2012, 14:30:05 |
#11
Ok sir XD
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February 08, 2012, 14:46:58 |
#12
Niffolaff, Australia.
I choose to pay by credit card, select Visa and BAM! 'Service Unavailable'. I'd really like to get this sorted out. |
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February 08, 2012, 20:49:24 |
#13
I am getting the same error message.
Account's nickname: Glutamatergic Current country: Netherlands |
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February 08, 2012, 23:52:58 |
#14
Forum : Chocobo Knight
Country: Singapore Hope the subs issue can be settle soon  |
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February 09, 2012, 12:43:57 |
#15
Quote (blueydaze @ 05 February 2012 16:20) same here for singapore, hope they reply my email soon... Bluedaze, how much do you have to pay for Wakfu at your sing currency ?thx  |
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February 09, 2012, 16:45:11 |
#16
Quote (Kyu2012 @ 09 February 2012 12:43) Quote (blueydaze @ 05 February 2012 16:20) same here for singapore, hope they reply my email soon... Bluedaze, how much do you have to pay for Wakfu at your sing currency ?thx |
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February 09, 2012, 19:37:55 |
#17
Forum: blueydaze
Country: Singapore |
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February 10, 2012, 08:02:16 |
#18
Fixed, used PayPal instead of credit card.
This post has been edited by Hexicz - February 27, 2012, 19:36:37. |
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February 10, 2012, 09:49:07 |
#19
Quote (legendreturns @ 09 February 2012 16:45) Quote (Kyu2012 @ 09 February 2012 12:43) Quote (blueydaze @ 05 February 2012 16:20) same here for singapore, hope they reply my email soon... Bluedaze, how much do you have to pay for Wakfu at your sing currency ?thx This post has been edited by Kyu2012 - February 27, 2012, 19:36:37. |
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February 11, 2012, 01:11:39 |
#20
name : jeorge0047
country : philippines This post has been edited by jeorge0047 - February 27, 2012, 19:36:37. |
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