Forum

is that alpha test?? closed beta?? whats that??
many bug , everytime. now 310. and graphic bug too!! every friends said 'me too!!', 'me too'
Its beta test, thats mean test by everyone. but we cant test exactly, everytimes freeze~~ if its rainy in game~ freeze again~ couldnt move next screen. bcoz freeze again. login again. crash again. again. again. also u still never!! fix~!

is that ur way? u wanna test? or u wanna leave game? i'm not sure what it is.

what the funny beta!! its free?? thats beta test game, is not mean free!!

we r surpress many bug. its several month going to beta test. but u still lazy. u wanna still lazy??

if u dont care International server. why u made?? remove them.

This is Open Beta, Beta means in testing phase and open means anyone can download, install, and login to play - Closed Beta means you need a Key to enter the testing period, which means you need to be selected to join.

Beta means testing phase, in which you test for bugs, translation errors, crash issues and such that you're having and report them to the Administrators. Administrators and staff alike do what they can with your report so that they may fix the issues that you've submitted, so that by official release it wont have as many bugs as when it entered Beta.

Games will always have bugs and issues and a lot of them seem to be individual to each person.

This game is free because you don't have to pay to play this game. However on official release you will have to pay to play it, so for the moment it is free.

The staff do care about the state of the servers, the issues for the game and the well being of this community; They're just too busy to sit here and pat your back to show each individual they are doing something. They are doing something, but you're not at their headquarters seeing them work on the issues you've described so you're jumping to conclusions that no progress is being made because you don't see them; The absence of evidence is not the evidence of absence.


This post has been edited by calvat - November 24, 2011, 08:55:36.

ur right. u said test. then why i couldnt test? can u prove this??

also did u saw solve the problem fast by ankama? did u see more fast reply to ENG forum??

can u understand me?? u know why i did??

I play wakfu since open beta start. I am not play long time, but im enough to say now.


This post has been edited by Recuva - November 24, 2011, 09:40:01.

Not this topic again...
Yes, the game have bugs, its BETA. Why you can't test? Who said you can't? You're testing it now, you're just finding bugs and you don't like it.

I wonder, how many of those people complaining about bugs ever reported any? Did you ever reported any bug so they can fix it, or you're just complaining on forum?

If you found a bug, report it to ankama, not here.

like someone actually check the reports XD


This post has been edited by mrpisello90 - November 24, 2011, 10:31:17.

By playing the game you're testing for issues such as these. It's up to you whether you want to report them so that they're actually aware of the issues. They can't fix what they don't know.


I don't even know what you're saying there.


Not too well, your wording is pretty horrible.

if u dont understand. just ask.

horrible?? haha~ yes, but u should ask. but u didnt. u think solved problem? dont make another topic.

i ask u, just focus discussion.

its discussion. u can not solve this problem if like that again.

This right here is the problem. I have still open tickets from 4 weeks ago and nobody even checked on it. The forums are basically an informational wasteland where no official staff member ever gives any information on the status quo or about the devs policy on solving critical issues.

The players here argueing that this is an open Beta and it is exactly supposed to go down like we see it right now are missing the point entirely. This is much more than an open testing phase especially with the amount of advertising going on (just look at all the competitions, the artworks just made for this, the announcement of patches as something special etc). This is a glimpse potential customers are getting of a future product and this is also to convince them to stick with this product later on. Not only is the actual game a part of said product though, but when I am paying for something I expect proper customer service above that as well. In this department it is looking grim to say the least.

Instead of fixing critical gameplay bugs the devs are adding shiny fluff like new monsters or weapons. While at the same time entire classes are left unplayable (Feca armors still broken), or them leaving players with really big annoyances in game without even responding to such issues (mobs freezing over the entire duration of a battle, or players loosing their havenbags the second time after a patch). When one asks someone on the forums here about these things all one ever hears is: "I am not responsible for this."

No matter how good the finished product will look like with the knowledge of such a support policy within the company I would not pay a Dollar for the finished game, because I would be sure never to receive any help in case of a problem on my side. The game has a lot of potential especially for the group oriented, tactical combat system. But of course these days the average customers is much more happy with a new shiny toy (Farmville anyone?) than with actual sound and solid gameplay. So I guess moneywise the devs are even making the better decision here.

/wall of text

Is Open Beta done by the trainees of Ankama(by the large amount of irresponsibility), i do not believe that the release will come out in February

PS.: and the report bug not work, that there should're forgotten


This post has been edited by apelidodastrevas - November 24, 2011, 13:24:12.

Competitions and artworks cannot be really put on the advertising tag since they talk to the community, not an outside target like a trailer would do. I don't see massive advertising for Wakfu from Ankama's part till now, the majority of players here are people from Dofus and alike.

It seems gamers have lost their sense of what a beta should really feel like due to many other games using the "beta" word on an almost finished and polished product to give it some marketing exposure before official release, not really a sincere testing phase. Wakfu is not one of those games, Wakfu have been on beta for 4 years, I guess that with this timeframe is quite clear that they have no intention to use Beta as a free exposure time, but to really test their game with volunteers. Just compare to Guild War 2 for example. Work on GW2 began on 2007, and what is curious about this project is that Arenanet usually start their open testing phase very early on their project developments, but not with this game. When questioned about why the testing phase for GW2 was coming so late they answered by saying "The players expectations for open beta tests of MMORPG had changed, and the beta is no longer used to test the game but to trial a nearly finished game prior to purchase." The beta for GW2 which was scheduled for 2008 has been post poned for early 2012 to ensure a very polished product. That's a 4 year gap. can you imagine how much bugs and imcompleteness the game would have felt through these 4 years? That's a beta testing, many companies are driving away from it, Ankama is not. While you might be here just to get a glimpse of the project that was not the intention from Ankama, all they want is just a decent feedback.

Also, I would like to point out one thing. The International forum have been neglected (for the most part) from Ankama for a long time, since we have no CCM. But we got a workaround lately, an Ambassador, and while people seem to be unsure about that, the hardwork Merien is putting on her tasks is quite impressive. Haven't you noticed that some of the suggestions she passed to the devs made their way on the last patch update? The large ones obviously didn't make it probably because of the lack of time, but the tiny and easy to implement ones are already there. Also it seems she's doing bug reports too, since many things people have been complaining on the last two or three weeks are all fixed on this patch, which is kinda unusual. I would go as far as to say she's maybe doing her job better than a regular CCM since she actually went through the work of reading of all suggestions made prior to her rule as Ambassador and pass it directly to the devs, doing free transcriptions of the podcasts (a service that anyone who worked with subtitles knows is a pain in the ass and usually even left for paid companies to do) weekly just for the people here who can't understand english very well and is always answering players questions regarding important matters. Analising her work and what came up to us in this week's patch I would not call this forum a wasteland, I'm actually very pleased to see that Ankama is finally hearing us.

I still don't believe the game will feel like a finished product on february 22th but Ankama is certainly trying. These bugs and glitches are expected on a true beta testing.


This post has been edited by Cronqvyst - November 24, 2011, 14:12:00.

I am quite well aware of what a Beta stands for. Probably more than the target consumer group of this product for which I would be considered too old

This however is some kind of hybrid between advertising and testing. I might have been a bit unclear about what I meant by using terms like artworks etc. without further explanation. This very homepage gets updated with newly created artworks everytime there is a patch announced was what I meant. There are contests being held, ingame meetings and such. Those are all very basic strategies to bind customers to a product and make them feel related to it. Wakfu is aiming for some kind of allaround strategy where people identify with the whole story generated around the actual sales and of course above all this is targeting a quite young focus group. Which does not mean the game could not be entertaining ofr other people like myself.

I like the general concept of the game very much otherwise I would not be here. The combat system offers a great variety of tactical decisions especially considering the variety of classes and the multiplayer aspect. The character building itself allows highly customized builds. All that is tons of fun.

What bothers me is the service around that, because when I offer a ticketing system or an official forum then I better use it. If I offer the game to an international community to test then I better be prepared to process their feedback from the get go. When I see a ticket sitting there unread for a month now it is just plain annoying especially when the patches then focus on adding new "stuff" as in items etc. and not fix broken mechanics. It of course looks better to the untrained audience if I have new swords and monsters and classes to play around with, but what is necessary is game balancing and mechanic fixing before I put new stuff on top of broken game aspects. I mentioned some of those mechanics in my previous post.

For the ambassador thing I might have been wrong there then. I have to admit that I am not active enough on the forums to give a 100% correct judgement since they struck me as rather inactive when I first started the game. I apologize if I came off too harsh to people doing good work here and if what you say is really the case then I applaud our ambassador for her efforts

If only...

Hum... Well, I have to agree with you in that then, this is not testing in its purest forms I cannot deny this is hybrid even if I wished to, and as an old player myself I can relate to a lot what you are saying actually. Ankama's design philosophy seems to be quantity over quality and I'm not really fondle to that, I don't believe they'll manage to balance and finish the game till february 22th.

We have a unusual situation here, the International Forum was the only forum who did not had a CCM, all the other forums from other communities had them, we didn't. Not because they were ignoring us or something but simply because no one is aplying for the job (if you see ankama's hiring page you'll see the spot open there) since you have to work on Ankama's Headquarters in France. The only exposure we were getting to the game development was when a actual game developer passed by, a event not too common when this is not their job anyway. I can see this is changing with our Ambassador so I would say that now you can post bugs on bug report section of the forums and be confident that it will be passed to the devs. But the ticket system has really no excuse, it is kinda sad. And don't expect a brighter future, with the game release so close is much likely that they're are rushing to finish the game and as haste makes wastes the bugs will probably add up to a big bug snowball rolling down the hill, only to be dealt with in the last weeks pior to the release.

Anyways, my strategy will simply be not playing the game as soon as it releases and just wait for some patches after release to see how the game is going and then maybe decide if I'll pay for the subscription or not. But I'm praying that they delay the release date to fix and polish the game. This scene you described is truly disapointing.


This post has been edited by Cronqvyst - November 24, 2011, 15:30:51.

your strategy is my strategy.
and just like what Burgingham said,if they give us a feature then they should prepare for it,they give us a bug report function so they should process it, they made an international server with english as the language so they shouldve prepared an english CCM,but thats just me.

Thirded strategy, and thirded on the preparations aspect.
Mind you, if anything just for the sake of marketing. If you release a Beta knowing the current state of the market and what people will expect (specially after 4! years of development, where many could've made wonders.), it's common sense to not let half of the community build up hate, disgust and complaints towards the game before you even start charging for it. It's both loss of profit and horrible adversting just for lazing it out in planifications and catering to the "lawl mah class is so powerfawl, every1 elze just haterz XD" side of the community - like they did and still do in Dofus - which, in the end, is just a small cluster.

should to know. why ppl leave game.

i start game since open beta start. but now, many ppl leave (friends too) game. i still contact them by facebook. always they complaining about bug, thats why they leave. simple.

i can understand everything what ankama said... but u should to know, 'why ppl leave?' u already know that answer.

sorry for english, but thats not the point.


This post has been edited by Recuva - November 24, 2011, 16:35:51.

The answer is simple, the forums is just a place where you can vent out your frustrations, nothing can be done or heard here just talk about bugs and fixes(if there are). So even tho you report a bug and get a thousand tickets its useless, they can listen then can read but cant do anything helpful. So here's the bottom line MODERATORS cant help us solve anything. They will just tell you guys to contact I.T. for bug / fixes (what I.T.). Beta is for them to gather BUGs so that's good, they just have to make sure that when its released on FEB its all GOOD and working properly without BUGs.

Yes, I was quite surprised to see a new feature added that I had read as a suggestion a long time ago on the forum. Hopefully we will get to see more of that in the future. It's a lot easier to accept the bugs if we at least get some feedback on our suggestions

I agree with the original poster that there are way too many critical bugs left unsolved for way too much time in this game. I can understand that having a monthly patch day is easier to work towards, but critical bugs (such as the 0 timer bug we had for several months this summer, and now the monsters regularly wasting their 30 second turns) really should be solved with hotfixes between patch dates. The critical bugs are the ones that makes the game virtually unplayable.

The monthly patches are both cause for celebration and fear. Celebration because they add in new features and content that the players have been waiting for, but they also always introduce new major bugs causing us to dread what the next patch will bring. It's scary how many Haven Bags were reset with this patch, and no note at all as to why this happened, and no explanation about whether it was intentional or not.