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Can't Log In, keep saying "connecting..."
posté August 29, 2012, 09:21:17 | #1
Can't Log In From the yesterday patch I can connect no more to the game.

The updater works perfectly, it connect and get all the news. The client start correctly and load all the features. It shows also the video of the Foggernauts, but when i insert id and psw it keep saying "Connecting..." and, after something like 15min, it got back to the log in page saying "unable to connect (the server is not responding)".

Does Anyone have the same problem?


posté August 29, 2012, 10:01:24 | #2
I've got the same problem, annoying aye
Tell me if you find a solution/I'll tell you if I find one

restarted internet - fixed


posté August 29, 2012, 12:24:18 | #3

Quote (IopWrath @ 29 August 2012 10:01) *
I've got the same problem, annoying aye
Tell me if you find a solution/I'll tell you if I find one

restarted internet - fixed
So restarting internet fixed your problem?

I tried many times but nothing seems to work...

Also the main problem is that there is no support for a problem like this in the support section of ankama...

It's quite irritating because we also payed for not being able to play...


This post has been edited by -Redarion- - August 29, 2012, 12:39:09.
posté August 29, 2012, 15:01:19 | #4
I got the same problem, i sent a ticket yesterday with my log and still no answer, i got to send it like ''this server is not available to your community'' error. Guildmates told me that they had the same issue, and they solved it 2 or 3 days later. This issue may have something related to ''disconnect by inactivity'', after i got one i was not able to connect anymore.


posté August 30, 2012, 08:50:01 | #5
other people have the same problem here in the main section:

[url=http://www.wakfu.com/en/forum/8-general-discussion/47151-i-can-log?page=1]Click here

hope they will resolve it quickly: now it's three days i cannot play and three wasted days of my subscription...


posté September 06, 2012, 01:32:49 | #6
I can't log in either
This morning (05-09-2012) I was playing as always, but when I logged at 18.00 I got the same problem as described by -Redarion-


posté September 06, 2012, 11:16:50 | #7
some problem to
infinite character log
at 8 am gmt
no 1 account can log a character


posté September 06, 2012, 16:21:31 | #8
s****d ankama doesnt even have the balls to answer us! f*** you! do something about this were paying for your s****y service! do something!


This post has been edited by keemsky - September 06, 2012, 16:24:46.
WAKFU Community Manager * Member Since 2012-03-01
posté September 06, 2012, 17:21:04 | #9
The servers seem to be running fine on our end.

If you're still experiencing issues, please contact our support and attach a copy of your wakfu log file.


posté September 06, 2012, 18:53:09 | #10
I try to log in now but can't. Please fix.


posté September 06, 2012, 20:11:16 | #11
It's strange: if I imput a wrong id, it tell me "error: wrong login\password" as normal, but if I imput the correct id but only the password is wrong, the "connecting..." screen runs indefinitely as explained in my post above.
(The same occurs if I imput the correct Id and Password)

There is a "reading password" problem perhaps?

EDIT: as described above, after 25/30min it got back to the log in page saying "disconnected from the server (the server is not responding)".

For me the problem is solved, thank you very much for your patience  


This post has been edited by Paolo8623 - September 17, 2012, 12:03:14.
Reason for edit : added informations
posté September 22, 2012, 20:17:09 | #12
Can't really seem to log in, after a few seconds of "Connecting..." it goes back to the log in screen

and an error appears saying "invalid login/password". This surely can't be right...login and

password are correct, I was really looking forward on playing today :'(


This post has been edited by Skyterror30 - September 22, 2012, 20:20:39.
posté September 23, 2012, 18:01:43 | #13
I have the problem with accesing the server , i start the game, input my username and password and the screen keeps telling me that its connecting , it stays like that long enaugh so i close the game window and start all over again , it keeps connecting ...what's going on ?

Seems they were working on server , laters the problem was solved , i dont know how :/


This post has been edited by alexbolex - September 23, 2012, 22:59:39.
posté September 24, 2012, 00:35:31 | #14

Quote (alexbolex @ 23 September 2012 18:01) *
I have the problem with accesing the server , i start the game, input my username and password and the screen keeps telling me that its connecting , it stays like that long enaugh so i close the game window and start all over again , it keeps connecting ...what's going on ?

Seems they were working on server , laters the problem was solved , i dont know how :/

Well, despite the fact that i uninstalled it completely and re-installed it, I still can't play. I know my Login and Password are correct, but I keep getting this message saying "invalid login/password" after a few seconds of "Connecting..." and I have tried all the servers already to see if that was the case.