Forum

Cannot Subscribe I cannot subscribe for some reason... i am stuck on the account validation screen... i selected that i am from the UK and have entered my phone number as well as selected my secret question and answer.... then what?
I click on 'Confirm my Information' but nothing happens.... HELP!!

Why is no one responding to this!!?? I must be the only person with this problem!! Can someone help me out please!!

same problm here..

Yep. Same for me. I filled the forms but secret question... I cannot confirm it.


This post has been edited by MasterCheburan - March 24, 2012, 15:21:45.

Me and my 2 friends all have the same problem. Any update on this issue?

Same problem here. Its as if the form validation if failing as it won't submit the page, but theres no errors shown.

Yeah, looks like it. Let's hope they will see this post and fix it ASAP

Just created a post about this, but same, having the exact same problem, they're useless at times.

Should work now.

been having this problem, STILL having this problem.
what do you want? pay for game
how to pay? chose payment method.
AHA! validate account on wakfu/dofus page? get lost creep, we dont want your stinking money....wah?

thing is. i have jumped every hoop.
i gave them my moblie and landline phone number (no ones ever rung the landline to check that i reside there, so whats the point in whining for it?)
i even enabled the Ankama shield. i was told to enable the shiled by someone local i know that allready plays the game.

the ankama side site has taken every number i gave it, ever password and even like the different versions i gave it of their damn secure password question and answer..(oh and for gods sake. stop with the useless choices. anyone these days can get your mothers name, your first make of car, your fave book or your first frigin school via FACEBOOK! you want a decent serutiy question, find something obscure.)

but half the time the wakfu/dofus site balks at my mobile and landline numbers.
anyone else have the same problem and also uses a internet provider that swaps your IP adress around from a few they chose for you? im with virgin media, the BF is with tiscali and thats the one thing i can think of that it dont like. because he has full avg and i have avast so it shouldnt be anti virus (and hes on win7 while im on old xp)

I also had this problem, I just noticed that if you leave the 'mobile' box blank and fill in your mobile number via Account Management the form will process and payments will be taken.

Let me know if this helps you guys at it just did me.

BINGO

MaskedRawR i think you just hit the jackpot.
i left out the telephone numbers (both mobile and landline) and it seems to be processing.
will update on the prograss if/when i get to spend my ogrines hopefully this fixes the problem

you, sir/madam, get a big box of notch brand diamonds

OOOKAAAAY!
am now the owner of some ogrines, will test and see if i can spend them ect.

*edit2
it took the ogrines for a 1 month sub. testing in game now to see if im headed for more support or if im gona go get a hug emote

yep. i did the fastes thing i could think of...i dropped wood on the ground, and it dropped.
I AR SUBBED!

ThankYou (goes to report this on her whinge on the sub issue page)


This post has been edited by Silverbane7 - March 28, 2012, 00:05:46.

I'm glad it worked out for you

Hopefully they'll resolve the issue soon, confused the life out of me.

Thank you very much MaskedRawR. Your solution worked for me too.  

Yay, works like a charm, thanks man!

You are awesome. Thank you for this, i've been trying to get past that point for days i mean really, how hard do they want to make it for people to subscribe?!