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Got technical trouble? Try these tricks first!

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Moderator Member Since 2008-02-01
posté October 31, 2008, 21:45:38 | #1
Got technical trouble? Try these tricks first! Here are some things you should try if you're having technical problems.

1) Update your graphics card drivers. This is particularly useful if you're getting a black screen on startup or getting an error about Unsupported Material.

For Windows, right-click the "My Computer" icon, click "Properties", choose the "Hardware" tab, click "Device Manager."
Click the + next to "Display Adapters," which should list your graphics card. Choosing it should bring up a menu to update the drivers.

2) Turn off any other programs that might be using up your memory. This includes music players, file sharing, instant messaging, etc. Wakfu uses a lot of RAM, and Vista in particular is a memory hog, so this tip is especially true if you have Vista.

3) Change to windowed mode, or to a lower resolution. This can be done through the game options menu. The fewer graphics you have to render, the faster the game will be.

4) Turn off the game sound and music. This will save some memory.

5) Turn off the shaders. This can be done using the Video tab on the game options menu. I have no idea what they are, but they give some people's graphics cards all manner of grief.

6) Uninstall and reinstall the game.

7) Reboot the computer.


* Member Since 2006-03-20
posté March 01, 2009, 01:23:46 | #2
thanks, helped alot


Member Since 2009-02-28
posté March 01, 2009, 19:36:21 | #3
yeah same for me all it says is that my grafics are too low but i updated my grafics like you said on step one


Member Since 2008-12-28
posté March 15, 2009, 05:38:19 | #4

Quote ([MOD]Tsoariveth @ 31 October 2008 21:45) *

Here are some things you should try if you're having technical problems.

1) Update your graphics card drivers. This is particularly useful if you're getting a black screen on startup or getting an error about Unsupported Material.

For Windows, right-click the "My Computer" icon, click "Properties", choose the "Hardware" tab, click "Device Manager."
Click the + next to "Display Adapters," which should list your graphics card. Choosing it should bring up a menu to update the drivers.

2) Turn off any other programs that might be using up your memory. This includes music players, file sharing, instant messaging, etc. Wakfu uses a lot of RAM, and Vista in particular is a memory hog, so this tip is especially true if you have Vista.

3) Change to windowed mode, or to a lower resolution. This can be done through the game options menu. The fewer graphics you have to render, the faster the game will be.

4) Turn off the game sound and music. This will save some memory.

5) Turn off the shaders. This can be done using the Video tab on the game options menu. I have no idea what they are, but they give some people's graphics cards all manner of grief.

6) Uninstall and reinstall the game.

7) Reboot the computer.



For me its coming," Pour jouer a wakfu, assurez vous qut vos piotes (drivers) de carte graphique sont a jour. Pour plus d'informations, reportez vous aux FAQs sur le forum officiel de Wakfu". I tried the 1st tip you told by right-clicking 'My computer' and i clicked 'Properties'. Then there was only two tabs called 'General' and 'Shortcut' and i clicked everywhere possible and there were no hardware tabs. Could you help me out.

Sorry if my English is poor, it's just that i was writing in a hurry.


Member Since 2008-03-09
posté April 07, 2009, 15:21:18 | #5
@JackyTheMan, the account you are trying to update on must have administrative powers, so I guess your parents or something will have the admin account, speak to them


* Member Since 2008-10-12
posté April 15, 2009, 21:23:59 | #6
Hey!How do u update drivers? I don't know because I tried all the other things!


* Member Since 2007-06-05
posté April 16, 2009, 12:58:47 | #7
go to google. typ you grafic card. like ATI or GeForce.
then you find the homepage.
go to download and download your serie.
install it and then you sure you ahve newest update.

i check it at GeForce or Nividia. there is a link that says a automatic check of yuor Grafic card, then u know you need a update or you already have the newest


Member Since 2009-04-19
posté April 25, 2009, 00:47:45 | #8
my graphic card is intel so i know that i need to upgrade


Member Since 2009-03-14
posté April 25, 2009, 22:21:26 | #9
But i am in laptop yea and here is some text writed on it some intel Celeron M inside and some (windows logo)designed for windows XP window vista capable so what to do?

I just try it!


Member Since 2008-10-17
posté May 07, 2009, 02:18:52 | #11
I was playing the game earlier today with nothing more than my usual blackout areas problems. I had recently changed the screen size on the game. Instead of making it larger, like I wanted; it made the playing screen smaller. So in an attempt to regain the original size, I changed the setting to a smaller size. Now I cannot play the game at all and I'm getting the message that my driver is not suitable for the game.

It is updated and the game worked until I tried to change the playing screen size. Any suggestions will be welcome.


Member Since 2008-10-17
posté May 07, 2009, 11:13:10 | #12

Quote (Pinacola @ 07 May 2009 02:20) *
I was playing the game earlier today with nothing more than my usual blackout areas problems. I had recently changed the screen size on the game. Instead of making it larger, like I wanted; it made the playing screen smaller. So in an attempt to regain the original size, I changed the setting to a smaller size. Now I cannot play the game at all and I'm getting the message that my driver is not suitable for the game.

It is updated and the game worked until I tried to change the playing screen size. Any suggestions will be welcome.



For anyone else who might have this same problem - I did manage to solve it on my own.

I had to go into the game records in the programs on the C: drive. I removed all the changes to the video that I had made. Then came the fun part...

When I tried to load the game it wouldn't load, no video records (at least that is what I believe). So I uninstalled the game and reinstalled it. Then it decided I couldn't play because I have an Intel Graphics card. Fun!

After I uninstalled and reinstalled it several times, I finally had to use the link for those with problems loading. After it loaded it said my graphics weren't good enough for the game. But I was able to play it, though it was kind of a mess, so I quit playing for a bit.

Thinking about the whole situation made me decide to try it again. So I opened the game and at that time it was back to normal. It was exactly the way it originally was, but what a trial to get it there!


Member Since 2008-07-26
posté May 23, 2009, 19:34:59 | #13
just downloaded wakfu n installed it but its saying something about my drivers i did the tip on here to update them but i have the highest update possible atm i have even uninstalled n restalled but it is still not working ne ideas?


Member Since 2008-06-01
posté June 25, 2009, 22:23:24 | #14
have anybody got weird spikes? .. i tryed those tricks and nothing .. if iam playing in window mode i can see all my pc things have spikes .. dont know whats that cus i think 1500 ram is enought to that kind of game


Member Since 2007-02-03
posté July 27, 2009, 07:34:57 | #15
When I try to move, I get "teleported" back to where I started. I have tried all of these tips, but they didn't help. <_<


Also tried /suicide, it only works for about 5 seconds.


Member Since 2006-11-04
posté July 29, 2009, 00:11:14 | #16
i have a problem :'( ive got a build in graphics card from Aopen ... wird name but ... i cant update it or w/e i c ant play games anymore since i re-installed windows if some1 could of help me :'(


Member Since 2008-10-20
posté October 17, 2009, 19:33:54 | #17
tsoariveth i have an dutch computer i dont now what i need to do any one here is dutch to help me with this? (i ahve matrial problem) (and how i now what my graphic driver is to update it?)


Member Since 2009-07-03
posté November 08, 2009, 12:56:51 | #18

Quote (alummah @ 17 October 2009 18:35) *
tsoariveth i have an dutch computer i dont now what i need to do any one here is dutch to help me with this? (i ahve matrial problem) (and how i now what my graphic driver is to update it?)

well it seems that you can speak english quiet well, so just translate the steps tsoariveth said and it will work
(keb da ook gedaan ;p)

but i have problems to
i use windows xp with intel® extreme graphics 2 for mobile and they are the latest version
still it sais unsupported material

i have reboted my laptop and that stuff what should i do?


Member Since 2009-04-04
posté June 15, 2010, 02:40:25 | #19
i just upated my graphics card and it said it got lost in some infinite loop and did not work properly anone have any idea what to do.


Member Since 2008-07-14
posté February 18, 2011, 22:42:01 | #20
hi all, i play wakfu since v1 and i never had problem with it.
today the game doesn't work, i've encountered a java problem. i already read all the advertise about updating video software and the rest, i've updated but the problem is still there.
i don't want to re install the os, someone have the same problem and managed to solve it?


Spoiler: (highlight to show)
java.lang.ExceptionInInitializerError
at com.ankamagames.wakfu.client.WakfuClient.main(SourceFile:182)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
Caused by: java.lang.IllegalArgumentException: Malformed \uxxxx encoding.
at java.util.Properties.loadConvert(Properties.java:552)
at java.util.Properties.load0(Properties.java:374)
at java.util.Properties.load(Properties.java:325)
at aaS.load(SourceFile:155)
at aaS.load(SourceFile:144)
at bGu.aRG(SourceFile:188)
at com.ankamagames.wakfu.client.WakfuClientInstance.aRG(SourceFile:321)
at bGu.(SourceFile:109)
at com.ankamagames.wakfu.client.WakfuClientInstance.(SourceFile:256)
at com.ankamagames.wakfu.client.WakfuClientInstance.(SourceFile:244)
... 7 more


I resolved the problem. You have to uninstall wakfu and delete the folder. then re install the game XD.


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