- ADMINISTRATOR - 3 years ago
xKeiichiix|2014-01-30 10:16:09So... I was wondering where I'd post such a problem on the forums and I couldn't quite see a good fit for it. I went in the ticket section and I read something about them not having a service for lost characters right now............ So what this is telling me is that ALL of my characters just go POOOF and they do nothing about it? What kind of bs is that! This is a game I play for a while get bored of and then come back to it eventually and I come back to all my progress being wiped? COME ON, I didn't spend money on this game for things like this to happen... Im hoping someone comes in here and tells me that im 100% wrong.
The best way to get assistance with your situation, which definitely needs to get looked into, is to contact our support team: Here and submit a ticket. Once done please make sure to share it with me in this thread: Here so that I can alert them as well.
I hope this helps.
*Moved to Technical Issues" subforum.