Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community to share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore it is important to share with you guidelines for the overall wellness of the forums. we have first compiled a few basic pointers to follow, to help you on your posting journey ...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|181 / 3732||Yesterday - 04:04:16 By : HartlessWithHeart|
Updater issues – Please send your logs!
By : [Troyle] - November 14, 2013, 09:54:25
Hello everyone, Since the update of November 12, many new issues appeared with the Updater. In order to investigate these issues, the team implemented a new interface that will allow you to better forward the error message and logs. Here’s what this interface looks like: If you are still experiencing issues when launching the game, please copy the logs appearing in the left win...
The : 2013-11-14 09:54:25
|31 / 2095||March 29, 2014, 22:28:02 By : M00ndansr|
Payment Options Update Thread
By : [Sabi] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
|0 / 138||February 07, 2014, 04:13:03 By : [Sabi]|
'Help I Got Deleted - Account Hacking' Response
By : [MOD]Moon - August 04, 2013, 12:22:39
Hi everyone, I have recently masked a very active topic regarding the unintended deletion of a player's characters. As is the case with many other threads that are moderated on the Wakfu Official Forums, public name-shaming is against the rules of the forum. Often times than not, threads of this nature inadvertently resort to this. This is not the first thread of its kind to have appeared on th...
The : 2013-08-04 12:22:39
|4 / 1378||December 20, 2013, 05:27:51 By : yiolo|
|6 / 161||Today - 00:05:37 By : peacewings7|
|4 / 55||Yesterday - 15:29:30 By : peacewings7|
|1 / 26||April 21, 2014, 20:16:30 By : aNzIt|
|6 / 110||April 21, 2014, 05:13:51 By : NoxRed|
Still shown as a non-subscriber hours after purchasing one?
By : crystalsuicune - April 20, 2014, 21:58:19
Since I went back home for the holidays and my computer back home can't run Wakfu (the comp freezes up whenever I run the game),I didn't resub last month as it would be silly to sub and not even be around to play it. As I'm back and I wanted to continue playing,I went to purchase another 1-month sub yesterday,entered my payment information and recieved a message saying my payment has not been a...
The : 2014-04-20 21:58:19
|0 / 24||April 20, 2014, 21:58:19 By : crystalsuicune|
|1 / 37||April 20, 2014, 16:55:36 By : Celay01|
|2 / 113||April 20, 2014, 01:31:15 By : Jessila|
|0 / 21||April 20, 2014, 00:21:57 By : Kresniik|
|0 / 34||April 19, 2014, 04:47:09 By : MightyKrang|
|4 / 318||April 18, 2014, 04:29:19 By : [Sabi]|
|0 / 33||April 17, 2014, 21:28:06 By : MeanEYE|
Relogg and all is gone
By : Axxort - April 03, 2014, 20:01:01
Today: 03.04.14, mabey 19:30 Name: Axxorn Server: Amara I mad an relogg because all stuck. After i was ingame i want to port myself with the zaap to saharash, but i cant. I looked at my inventary and my kamas, i farmed with the new archivemt (600.000+) are gone. I reloggt, because i thougt it was an visual bug, but its always gone. i go into my havenbag an oh look everything is gone!! ...
The : 2014-04-03 20:01:01
|8 / 273||April 17, 2014, 17:29:10 By : Axxort|
|0 / 42||April 17, 2014, 12:52:13 By : Vitellozzo|
|1 / 40||April 17, 2014, 03:53:49 By : [Sabi]|
|1 / 62||April 16, 2014, 07:34:19 By : Khiire|
One more topic about client lags/memory leaks
By : Seguchi-sama - April 02, 2014, 16:05:07
First of all, this topic should belong to the technical issues subforum, but we all know that no one goes here ever, so.. Meh. Q: Are you planning on fixing the lag issues? A: Yes, we are currently looking into it and a first maintenance is in the way for tomorrow: here, we are also investigating your reports. I don't know how SOON™ is this going to happen, even if Ankama has started...
The : 2014-04-02 16:05:07
|9 / 326||April 15, 2014, 04:30:53 By : Illian-Amerond|
How long is a typical response from a ticket take?
By : tendrill - April 13, 2014, 17:54:51
I paid and i really want to play the game I had paid for 6000 ogrines .. had the money deducted already but i did not receive my ogrines .. Ti ...
The : 2014-04-13 17:54:51
|3 / 54||April 13, 2014, 19:14:51 By : tendrill|
|2 / 47||April 13, 2014, 19:12:15 By : zachintheband|
|0 / 70||April 13, 2014, 16:16:59 By : Shanthea|
|0 / 48||April 12, 2014, 23:46:28 By : Corvic-Maractis|
Day 20. Now officially the worst, least-competent support ever.
By : Khiire - April 10, 2014, 19:36:29
Okay. So i've now currently waited 20 days for my ticket to be responded to. I was told by Sabi via the support thread Click here 3 days ago that my ticket was 'pending'. It hasn't been touched, nor looked at. I've been waiting patiently for much too long now, and i'm tired of waiting for a response to my ticket. So what the hell is taking so long? ...
The : 2014-04-10 19:36:29
|4 / 154||April 12, 2014, 08:51:52 By : Khiire|
|3 / 78||April 12, 2014, 08:11:36 By : [Sabi]|
|1 / 52||April 12, 2014, 00:31:11 By : Teladoph|
|3 / 52||April 11, 2014, 06:16:31 By : khackt|
|1 / 47||April 10, 2014, 23:54:27 By : deadcafe|
No proxy available? All servers?
By : Kamiko - April 10, 2014, 16:17:50
I've been kicked off wakfu a few times since last night with the following error messages; [*]No Proxy available[*]Connection to server is lost (something like that, I forgot xD)After a while I'm capable of getting back on, but then Id get kicked again while in the middle of doing something. I want to know if it's just me? Or maybe just my server? I play on Dathura. Anyone on Nox or Remington ...
The : 2014-04-10 16:17:50
|0 / 35||April 10, 2014, 16:17:50 By : Kamiko|