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Haven bag + Kama wipe bug
Tofurby on Diet * Member Since 2012-03-01
posté November 30, 2012, 08:24:08 | #21
Kaizerjan
i lost it all from the upadate 27 november 2012
i already report

P.S : no reply until now


Community Manager * Member Since 2012-03-01
posté November 30, 2012, 11:39:13 | #22
Hi there,

As I mentioned in there, this bug should now be fixed.

We are now looking into the appropriate compensation for all of you who lost the content of their Haven Bags.

I will come back to you as soon as I have more information.

Thank you for your patience.


Narcissistic Larva * Member Since 2012-03-10
posté November 30, 2012, 14:28:37 | #23
I have a question, if I make a list of items that I lost, can I get them back? Including Kamas?
Pg name: Peco
Kamas lost: 14.000 (+)
Items lost: 9 merchant gem
2 deco gem
2 craft gem
4 gardem gem
17 equip displays
3 quest item display
5 small display
1 comsumable items display
12 misc item display
1 female dummy
1 cloudy set
1 ugly princess set
3 wild set
20 crazy shepherdess helmet
10 crobak hat
30 kokocap
10 hairypaulettes
20 comforters
5 featherypaulettes
20 clammy epaulettes
2 lunar cloak
2 boowish belt
1 perfect mine helmet
2 islite ring
1 tame gobball
1 excarnus stuffed toy (is f___g rare, ok?)
1 moowolf stuffed toy (this too)
1 small ikiakit
1 adventurer ikiakit
1 kit ikiakit
1 golden ikiakit

only these, all other items for sale and the taxes paid I not put them, then please, I lost so much time to maximize the heaven bag and collect/find everything else.
If I will not have these objects I'll completely lose the desire to play, and I really like this game


This post has been edited by Carmenio - November 30, 2012, 14:49:43.
Grizzled Dandelion * Member Since 2011-12-17
posté November 30, 2012, 14:38:32 | #24
^ This. Let's just hope by appropriate compensation they mean individual bag rollbacks. Nothing else can even remotely make up for what I (as well as others, I presume) have lost. Anything short of that would be unfair anyway, since some people might have lost 2 gems and 50 kamas and nothing else, while people like you and me have lost a big amount of kamas and items. Surely they can't both be compensated in the same way? I can't even begin to list all of them, and also the problem with achievement and Islands of Wakfu items which I can never get again is present. Let's just wait for the compensation announcement. Hopefully it will be satisfactory. Fingers crossed! Thanks for keeping us up to speed, Troyle.


This post has been edited by caJuNN - November 30, 2012, 15:09:47.
Speechless Crobak * Member Since 2012-04-04
posté December 01, 2012, 08:43:11 | #25
Supporting two previous comments.
Thank you for paying attention to our problem, but please, bring us real compensation - all the gems, kamas and items. Some of us lost whole months of our in-game life.


Short Strich * Member Since 2012-04-10
posté December 03, 2012, 01:14:53 | #26
I'm not buying more ogrines for my sub this week, or until this situation gets a closure, I know won't make a big difference but I don't think it's fair to me (or any of us) to pay when we lose our things in the game and get no closure about it.

I don't know what will be the compensation or when it will come, for me the best option would be rollbacking my character so I won't even move her out of the map she was when the bug got to her, but I also don't like playing with my alts while my main is left to do nothing, I just hope we will have a solid answer about it soon so I can go back playing.

I'm glad the devs managed to purge the bug so it won't happen again though, good job.


Speechless Crobak * Member Since 2012-04-04
posté December 03, 2012, 05:25:24 | #27
Now i'm not inspired with the game too.. Bug happened with my beloved main char and.. Every playing day is just terrible. T_T

Hope devs will do something this week.. Or they still don't see any reason to hurry up?.. The situation becomes ridiculous..


Tofurby on Diet * Member Since 2012-03-01
posté December 03, 2012, 18:09:25 | #28
so troyle i was wondering
when u gonna give us this compensation??? even if u had to rollback im fine with it as long u not stalled it like this
im dying here u know


Community Manager * Member Since 2012-03-01
posté December 03, 2012, 18:10:31 | #29
This is still under discussion. Finding the best option is not an easy task.

Don't worry, we won't forget you!


Speechless Crobak * Member Since 2012-04-04
posté December 03, 2012, 18:40:03 | #30
Troyle's replies always bring me some hope..

Only one thing that kills me is waiting.. Every day i think "uh sure they fixed it today", open my bag and.. Almost crying. =___=


Overweighted Chafer * Member Since 2011-11-04
posté December 04, 2012, 13:21:45 | #31
Today I got another character's bag wiped! Just wonderful, exactly what I needed to start off the day.

Character name: Marygold

Oh by the way, is anyone else here able to get multiple haven bags open from the same account?
Cause I could do that since the update, but it doesn't seem like it was intentional so try to avoid it.


Grizzled Dandelion * Member Since 2011-12-17
posté December 04, 2012, 13:29:10 | #32
Excellent news, Neuro.


Overweighted Chafer * Member Since 2011-11-04
posté December 04, 2012, 14:03:53 | #33
Oh I got one more, add my rogue in that list too. :')

Patti Smiss.


This post has been edited by Neuroid - December 04, 2012, 14:08:00.
Speechless Crobak * Member Since 2012-04-04
posté December 04, 2012, 14:23:29 | #34
Awesome.


Community Manager * Member Since 2012-03-01
posté December 04, 2012, 14:29:04 | #35

Quote (Neuroid @ 04 December 2012 13:21) *
Today I got another character's bag wiped! Just wonderful, exactly what I needed to start off the day.

Character name: Marygold

Oh by the way, is anyone else here able to get multiple haven bags open from the same account?
Cause I could do that since the update, but it doesn't seem like it was intentional so try to avoid it.

Did you log into this character since the hotfix, or was it the first time you used it since November 30th?


Overweighted Chafer * Member Since 2011-11-04
posté December 04, 2012, 14:40:34 | #36
I've been logging her everyday since patch, my rogue as well to feed pets or do Almanax, yet they got their bags wiped today.


Ugly Gobball * Member Since 2012-03-26
posté December 05, 2012, 10:44:09 | #37
Hello everyone ,Overfiend here , as you guys might know i have alot of alts , and luckily my mains werent affected by this bug , but one of my alts , Ling-Ling the Panda has been wiped clean of kamas and items in her haven bag ... someone please help me or compensate for this terrible bug ... i mean where does all of our sub money go to send people on holiday ? or fix bugs ? sort this SH1T out guys


This post has been edited by Ov3RFiend - December 05, 2012, 10:47:38.
Overweighted Chafer * Member Since 2011-11-04
posté December 05, 2012, 11:27:09 | #38
No-one got a compensation yet, we're still waiting.  


Short Strich * Member Since 2012-04-10
posté December 05, 2012, 12:21:03 | #39
Today makes it a full week and I can't play with my main... ): I have no idea how Seguchi made it through a month.


Grizzled Dandelion * Member Since 2011-12-17
posté December 05, 2012, 13:23:13 | #40
So, due to the fact that this bug still exists apparently, does this mean you are back to square one on fixing it, and then eventually you'll come around to us?