March 11, 2012, 04:23:25 |
Ring Bug ATTN: DEV
• Operating System
- Windows 7, 64bit
- Cox Communications
• Type of Internet Connection
• Internet Connection Speed
- 18mbs down, 8mbs up
• Date & Time
- 03/10/12 around 1900CST
• Character Name
• Class Level
• Profession/Skill Level
• Area and Coordinates
• Party or Solo
• NPC Name
- Detailed steps on how the issue occurred. Please try to include the following details:
- Screenshots or video recordings are not required, but highly encouraged.
- That is a link to the Report that I created very shortly after I lost my 1st ring. I do not recall if this was before my initial re-log or not.
What kind of bug would you like to report? A bug that can cause you to lose a ring. I've lost 3 from it now. 1 from 'finding' it, and then 2 from replication.
I picked up one of the rings and dragged it onto the other ring in my equipment window and one of them disappeared. After the 2nd ring disappeared, I searched my inventory and there was no ring present. I then removed the ring, and found that there were no bags on the floor. I then tried relogging and nothing changed. I still had only 1 ring.
The 'delete' icon is not available while wearing the item, so I did not accidentally delete it.
I was hunting the toads looking for Wisdom rings when this happened, I happened to get 2 rings in 1 battle [lucky me] and decided that I would reproduce it if possible.
Dragging 1 ring onto another while in the equipment window will in fact 'combine' the two, and leave you with an open slot. In attempting to test this out further, to see if the effects of 'combined' rings would stack, I lost my 2nd Makabraspekting ring. Trying to determine if the stats were still there took me about 30seconds or so, and I realized I didn't know what they were before. I tried to separate the rings like I did in Video one, but there was no luck. They were stuck, and my 2nd Cash Shop ring that I paid $$ for is now gone.
~I apologize for the music. I did not realize it would record that as well.
Video 1 -
This is what happens when you simply move one ring onto another without removing them from the inventory. It appears that if you do it quickly enough, you can get them back (did not know that when it initially happened, and found out later that it will eat the 2nd ring if there too long)
This video even shows that if you logout while having combined both rings, WITHOUT putting it back into your inventory, that they will be separated if you relog.
Video 2 -
This shows the bug in how it becomes a permanent loss of a ring. While wearing that one ring, I only have +20 wisdom. It's not stacking the effects in any way, but effectively deleting the second ring.
In conclusion if the rings are left combined for a while, or the combined rings are moved to your inventory, one of them will be gone forever.
Total Summary of Items Lost:
(2) Makabraspekting Rings, Lv 38 each. -I would be fine with refunded Ogrines or Lv1 Rings.
(1) Silimelle's Bejeweled Wedding Ring
I don't see why y'all wouldn't refund me what I've lost, considering the fact that I've gone through the trouble to find and document the bug. If I had 100 rings, I would look into it more fully, but I'll leave that to y'all.
I would greatly appreciate a response regarding this bug that has cost me to lose two Cash Shop items.
Will I get refunded?
This post has been edited by Jwyost - March 19, 2012, 18:12:37.